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  1. Go to Settings.
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Jobs or company...

Automotive Service Manager

Salary undisclosed

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Linkedn
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The Lorensen Auto Group (Acura of Avon)is in the process of adding a experienced Service Manager within our organization. The individual can expect to work with a team of dedicated employees and a collaborative approach that encourages success amongst each member. Potential candidates should have a proven record of success within a process driven environment.

WE OFFER:

  • Major medical & dental insurance
  • 401K matching plan
  • Paid vacation/holidays


RESPONSIBLITIES:

  • Oversee operations in an auto service unit to ensure compliance with quality standards
  • Ability to estimate collison repairs
  • Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs
  • Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
  • Oversee the hiring and training of an effective auto service team
  • Maintain accurate record of all accounts and relevant financial information
  • Monitor inventory to regulate and ensure availability of required vehicle parts
  • Ensure automotive service staff comply with environmental laws and regulations
  • Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department
  • Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones
  • Listen to client concerns and assist in addressing their issues and resolving challenges
  • Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws
  • Assign and schedule work duties to auto service staff according to their skills
  • Follow up customers to obtain feedback and ensure they are satisfied with received service
  • Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry


QUALIFICATIONS:

  • High school diploma or GED required
  • 2 or 4 year college degree preferred
  • At least 3-5 years of automotive service experience is required
  • Must have experience with dealer management systems
  • Desire to coach and train team to exceed their goals
  • Excellent computer skills needed
  • Excellent customer service skills
  • Ability to be analytical, problem solve and multitask
  • Self-motivated, enthusiastic presence in a team environment
  • Strong written and communications skills
  • Consistent and stable work history
  • Must have valid driver’s license, and clean driving record
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