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Jobs or company...

Customer Operations Specialist

Salary undisclosed

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OVERVIEW: Our client, one of the largest Energy companies in US providing a wide range of Energy related products and services to its customers, seeks an accomplished “Customer Operations Specialist”

Position: Customer Operations Specialist

Location: New York, NY

Duration: 6 Months+ Contract with high possibility of extension

Pay rate: $48/hr

Note:

  • Hybrid 3 days onsite 2 days remote

JOB DESCRIPTION:

  • Bachelor's Degree And 3 years of work experience
  • Associate's Degree And 4 years of work experience
  • High School Diploma/GED And 5 years of related work experience
  • 5-7 years of work experience in Customer Service. Knowledge of all facets of Customer Operations including, but not limited to Customer Accounting, Gas & Electric Service Rates, Customer Relations, Investigations (Complaint and Billing), Auditing, and Employee Relations. Prior supervisory experience is essential.
  • Must have experience with system development projects, including developing, documenting and testing business and technical requirements.
  • Exhibits a deep commitment to excellence and a keen attention to detail.
  • Ability to make timely and sound decisions and takes initiative in attaining a high level of customer satisfaction.
  • Possesses excellent analytical, verbal and written communications skills.
  • Must have experience working independently and making sound business decisions.
  • Must have experience handling multiple assignments, changing priorities and meetings tight deadlines.

I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Recruiter Name: Gurjant “Gary” Singh

Title: Lead Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

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