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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Director of Customer Service Operations

Salary undisclosed

Apply on

Linkedn
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Our client company, a leader in restoring health and improving the quality of life for patients with physical disorders, is hiring a Director of Customer Service Operations to join their U.S. team.

This position offers an opportunity to lead a dynamic team and drive significant operational improvements in a fast-paced environment. Enjoy working for an organization that values fostering an inclusive, collaborative, and effective team environment.

This role reports directly to the EVP & GM of Commercial Operations for North America, the Director of Customer Service Operations will manage 7 direct reports and lead the Customer Service Division. This role is critical in directing the operations team, streamlining processes, and working with the ERP system. The Director of Customer Service Operations will collaborate closely with the VP of Sales to stabilize field operations, enhance efficiency, and drive organizational success.

What you will do:

  • Lead and manage the operations team of seven direct reports, focusing on talent development, training, and performance improvement to meet organizational goals.
  • Oversee the processing of field and hospital orders, ensuring the accurate and timely delivery of products to over 220 distributors and 2,000 hospitals nationwide.
  • Drive the implementation of new strategies, standard operating procedures (SOPs), and process improvements that consistently meet or exceed monthly and quarterly revenue targets.
  • Manage relationships with third-party logistics (3PL) partners and negotiate shipping rates with FedEx and DHL for both domestic and international shipments.
  • Lead key initiatives, including:
  • Developing sales application to improve sales team performance.
  • Updating and managing NDI and GPO master data within the ERP system.
  • Oversee daily operations, ensuring high standards of service, accuracy, and efficiency across the department.
  • Collaborate cross-functionally with other departments to optimize operational processes and support business objectives.

Qualifications:

  • Proven leadership experience in operations management (3-5 years), preferably in a director-level role or equivalent.
  • Strong background in process improvement, ERP systems NAVISION a plus), and logistics management.
  • Excellent team management skills, with a focus on training, development, and team performance.
  • Experience negotiating with third-party logistics providers and shipping partners.
  • Ability to collaborate with cross-functional teams to achieve operational and organizational goals.
  • Strong analytical and strategic thinking skills, with the ability to manage multiple projects simultaneously.
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