Association Manager
Salary undisclosed
Apply on
Original
Simplified
ASSOCIATION MANAGER
Please Note: We will only consider candidates with experience in not-for-profit management or Association Management experience with proven success in one or more functional areas of association management: operations, marketing, sales, communications, volunteer relations, financial management and/or other demonstrated business acumen.
General Summary
The Association Manager role is your chance to partner with several diverse and distinct professional associations so they can have an even greater impact on their industry and community members’ businesses and careers. You’ll be working with enthusiastic volunteers who are successful business leaders determined to contribute to the advancement of their industry. It’s also your opportunity to join an energetic, growing company that is ready to benefit from your experience and bright ideas. Our Association Management Team is a specialized group of professionals who work to understand the client’s vision and support the board and committees as they focus on goals to ensure the association’s successful future.
The Association Manager oversees the association’s administration and provides support to the Executive Director and the Board of Directors in coordinating, organizing, and implementing the efforts of up to two professional associations. You will have the support of Etherio team members and cross-functional centers of excellence across the company to achieve the client’s organizational goals. In this role, you will provide consultation and project prioritization over a diverse set of tasks – liaising with the client Board of Directors, managing volunteers, creating and executing marketing and communications campaigns, supporting educational programming and event management, and more.
Essential Functions
Association Management
We operate as a Hybrid work environment, working as a combination of remote and in-office presence, as well as the possibility of being onsite at client and/or event locations.
Travel Requirements
Ability to travel at most 25%.
Scheduling Requirements
Requires flexibility in scheduling, such as the ability to work evenings and weekends to meet client, event, or company needs.
Essential Physical Functions And Work Environment
About Etherio
At Etherio, we have a purpose that drives all we do: We create meaningful partnerships, experiences and connections that fuel growth and accelerate success for our clients and those they impact. Every day, we deliver creative, customer-focused solutions for our corporate and association clients - one meeting, event, or membership experience at a time.
Whether in-person, virtual, or hybrid, we’re redefining event experiences. We’re also advancing the stories of a diverse set of local, national, and global associations and nonprofits. In everything we do, we start with understanding our clients’ “why.” Because we know that it’s not so much what they do, but why they do it that compels people to embrace and engage with products, organizations, and brands. We create value for our customers by delivering solutions that power relationships at scale.
Etherio nurtures and deepens the capabilities of our people. Here, we live our Core Values every day. Whether you work in our office or another location, we're also committed to your learning and growth. Our goal is for you to feel empowered to work out loud with a diverse team of professionals who are learners and teachers together, enhancing each other's strengths. Our pace of work supports fast learning and freedom to think big.
Joining our team comes with perks that support you in your personal and professional journey. Benefits include:
Etherio is committed to embracing diversity and inclusion in our hiring practices and in experiences as Etherio employees.
_______________________________________
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Etherio retains the right to change or assign other duties to this position.
Etherio is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected].
Please Note: We will only consider candidates with experience in not-for-profit management or Association Management experience with proven success in one or more functional areas of association management: operations, marketing, sales, communications, volunteer relations, financial management and/or other demonstrated business acumen.
General Summary
The Association Manager role is your chance to partner with several diverse and distinct professional associations so they can have an even greater impact on their industry and community members’ businesses and careers. You’ll be working with enthusiastic volunteers who are successful business leaders determined to contribute to the advancement of their industry. It’s also your opportunity to join an energetic, growing company that is ready to benefit from your experience and bright ideas. Our Association Management Team is a specialized group of professionals who work to understand the client’s vision and support the board and committees as they focus on goals to ensure the association’s successful future.
The Association Manager oversees the association’s administration and provides support to the Executive Director and the Board of Directors in coordinating, organizing, and implementing the efforts of up to two professional associations. You will have the support of Etherio team members and cross-functional centers of excellence across the company to achieve the client’s organizational goals. In this role, you will provide consultation and project prioritization over a diverse set of tasks – liaising with the client Board of Directors, managing volunteers, creating and executing marketing and communications campaigns, supporting educational programming and event management, and more.
Essential Functions
Association Management
- Support the day-to-day operations of the association client(s) working closely with the association team.
- Support the Board of Directors and volunteer committees to set and achieve organizational goals and cultivate relationships with association members.
- Responsibly manage organization’s resources within budget guidelines.
- Collaborate with various shared service teams including marketing, accounting, technology and events to deliver exceptional client support.
- Support the overall goals and objectives of the association through additional responsibilities as required.
- Handle member inquiries and requests serving as a primary contact for a client’s phone, email, and on-line membership presence.
- Maintain the membership database and ensure the accuracy of its content.
- Manage the member renewal and recruitment processes, communications, and reporting.
- Maintain membership files and ensure all payments are received, processed, and reconciled.
- Provide membership analytics for board and committees
- Event and Registration Management
- Maintain and support web-based event and registration systems.
- Provide support for registration and membership services.
- Maintain registration history documentation and compile registration reports for each event.
- Use association management software to compile invoices and finalize database wrap-up.
- Lead registration efforts for annual conference.
- Support association committees dedicated to events.
- Design and implement client marketing communications, including email, website, press releases and common social media channels.
- Write, edit and proofread communications for all client content projects as needed.
- Adhere to all communications-related policies and procedures.
- Develop and maintains website content to ensure relevancy and consistency.
- Participate in education session coordination and administration for association events.
- Develop and manage speaker guidelines and selection processes to achieve goals and objectives for client events.
- Manage educational webinars for association membership, including securing speakers, marketing and registration, event hosting and facilitation.
- Bachelor’s degree, preferably in Business, Marketing or Communications.
- 3-5 years of not-for-profit management experience with proven success in one or more functional areas of association management: operations, marketing, sales, communications, volunteer relations, financial management and/or other demonstrated business acumen.
- Strategic thinker, receptive to new ideas and opportunities, with the ability to drive results.
- Strong interpersonal skills including presentation skills, networking and a customer service mindset.
- Strong organizational skills and ability to multitask and prioritize.
- Positive attitude and ability to be self-motivated.
- Strong written and verbal communication skills.
- Adaptability and flexibility.
- Sound judgment.
- Strong project and team management skills.
- Experience in Microsoft applications.
- Experience with association management software preferred.
We operate as a Hybrid work environment, working as a combination of remote and in-office presence, as well as the possibility of being onsite at client and/or event locations.
Travel Requirements
Ability to travel at most 25%.
Scheduling Requirements
Requires flexibility in scheduling, such as the ability to work evenings and weekends to meet client, event, or company needs.
Essential Physical Functions And Work Environment
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- Must be able to remain either in a stationary position most of the time (such as when working in the office), while also being able to stand and/or move for the majority of the time (such as when executing events onsite).
- Need to lift, carry, push, or drag boxes or equipment up to 30 lbs.
- Frequently moves inside the office to access file cabinets, office machinery, etc.
- Need to adapt and function in various physical settings (for example, conference centers, indoor and outdoor spaces).
- Occasionally required to position self in a stooping, kneeling, or crouching manner.
- Frequently required to use hands or fingers, handle or feel objects, tools, machinery and computers.
- Frequently communicates with others and must be able to exchange accurate information in these situations.
- Frequently operates a computer and other electronic equipment.
- The noise level in the office work environment is usually low to moderate, while event environments may be moderate to noisy.
About Etherio
At Etherio, we have a purpose that drives all we do: We create meaningful partnerships, experiences and connections that fuel growth and accelerate success for our clients and those they impact. Every day, we deliver creative, customer-focused solutions for our corporate and association clients - one meeting, event, or membership experience at a time.
Whether in-person, virtual, or hybrid, we’re redefining event experiences. We’re also advancing the stories of a diverse set of local, national, and global associations and nonprofits. In everything we do, we start with understanding our clients’ “why.” Because we know that it’s not so much what they do, but why they do it that compels people to embrace and engage with products, organizations, and brands. We create value for our customers by delivering solutions that power relationships at scale.
Etherio nurtures and deepens the capabilities of our people. Here, we live our Core Values every day. Whether you work in our office or another location, we're also committed to your learning and growth. Our goal is for you to feel empowered to work out loud with a diverse team of professionals who are learners and teachers together, enhancing each other's strengths. Our pace of work supports fast learning and freedom to think big.
Joining our team comes with perks that support you in your personal and professional journey. Benefits include:
- Medical, dental, vision, and more.
- 401(k) with matching.
- Generous paid time off.
- Flexible and hybrid work schedules.
Etherio is committed to embracing diversity and inclusion in our hiring practices and in experiences as Etherio employees.
_______________________________________
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Etherio retains the right to change or assign other duties to this position.
Etherio is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected].
Similar Jobs
