Call Center Customer Service
Salary undisclosed
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Come join our team in Irving, TX!!
Start 9/12/2024
Job Details
Shift available: Monday - Sunday
6am - 3pm
Must be flexible to work one day on the weekend (will be off one day during the week if you work on the weekend).
Temp to hire opportunities
Pay: $17-18.00/hour, paid weekly
Call Center Customer Service
Claims Representative
Responsibilities
Start 9/12/2024
Job Details
Shift available: Monday - Sunday
6am - 3pm
Must be flexible to work one day on the weekend (will be off one day during the week if you work on the weekend).
Temp to hire opportunities
Pay: $17-18.00/hour, paid weekly
Call Center Customer Service
Claims Representative
Responsibilities
- Process claims via inbound and outbound calls, email, and chat.
- Assist customers, insurance agents and vendors with questions about claims.
- Document claim file activities in an accurately in a timely manner.
- Efficiently manage inbound and outbound tasks simultaneously.
- Display active listening and superior customer service skills for internal and external clients.
- Accurately follow scripts and guidelines assigned to client programs and campaigns.
- Remain professional and respectful to all clients and customers.
- Adhere to all company policies and procedures.
- Perform other duties as assigned.
- Must own a functional cell phone or tablet for Microsoft Authentication
- Minimum of 1 year experience providing customer support including calls and email
- Must possess excellent customer service, active listening, verbal, and written communication skills
- Proficient computer and keyboarding skills, including Microsoft Word, Excel, and Outlook
- Able to work in in fast-paced environment
- Must be available to commit to hours of the position and maintain good attendance.
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