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What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
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Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
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  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...
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IT Senior Service Desk Agent

Salary undisclosed

Apply on

Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

IT Senior Service Desk Agent

SALARY: ENTRY $ 49,628.61 - MAX $ 87,866.92 Annually

Minimum Qualifications:

Completion of 60 semester credits to include 15 semester credits in a computer related field are required; OR completion of a vocational or trade school program in the installation, maintenance or repair of personal computers and/or related equipment and one year of experience in the installation, maintenance, and/or repair of personal computers and related equipment; OR high school diploma or GED and two year of experience in the installation, maintenance or repair of personal computers and/or related equipment are required

Recruitment Notes:

The Information Technology Department is currently seeking an IT Senior Service Desk Agent for the Miami-Dade County IT Service Center whose primary responsibility is end-user support and customer service in a collaborative environment interacting with other IT Service Agents and ITD Operations Staff. The IT Service Center Agent is the first point of contact for Miami-Dade County employees and external agencies who call the Information Technology Department s IT Service Center. The job entails utilizing knowledge base tools along with their expertise to resolve Tier 1 & 2 requests in a timely fashion. Agents escalate unresolved problems/requests to the proper Tier 3 support team. This position may require onsite collaboration with ITD cross-functional subject matter experts (SME s) to increase first contact resolution for more advanced IT incidents. In addition, the job entails participating in meeting standups as needed and during emergency situations, while communicating with other IT Service Desk Agents and their management.

The IT Service Center is operational Monday - Friday, 8am- 5pm, excluding weekends and observed holidays.

The following is preferred:

  • CJIS certification.
  • Experience handling large call volumes from customers with varying IT skill levels.
  • Experience troubleshooting and performing initial evaluation of end-user incidents and effectively provide technical support over the phone for commonly used software, hardware and other equipment.
  • Experience evaluating and troubleshooting fundamental operations of commonly used hardware, software, networking, and various authentication methods.
  • Experience logging Service Center tickets using the IT Service Management software.
  • Experience with multifactor authentication, managing Active Directory accounts properties/groups and experience in troubleshooting virtual sessions and virtualized application issues is preferred.
  • Experience responding to ticket status inquiries and monitor display screens for outages and scheduled IT changes that may cause service disruptions/impacts to end-users.
  • Experience as a point of escalation for Tier 1 by providing troubleshooting of computer related issues.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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