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Jobs or company...
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Dynamics 365 Lead (Sales and Customer Service Module)

Salary undisclosed

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Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Simplified

Description:

Expertise in Dynamics 365 Customer Engagement Dynamics 365 Sales and Customer Service modules. Seeking a Dynamics 365 Tech Lead. The ideal candidate will be skilled and experienced in Microsoft s Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.

Responsibilities:

  • Expertise in Dynamics 365 Customer Engagement Dynamics 365 Sales and Customer Service modules.
  • Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
  • Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
  • Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
  • Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
  • Strong knowledge of Microsoft s licensing model for Dynamics 365 and Power Platform.
  • Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform s use.
  • Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
  • Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
  • Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
  • Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
  • Contribute to improving our processes and policies within the Business Enablement Services program.
  • Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator)
  • Other duties as assigned.

The hourly range for roles of this nature are $60/hr. to $80/hr. Rates are heavily dependent on skills, experience, location and industry.

CyberThink Inc. is an equal opportunity Employer.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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