Customer Identity and Access Management (CIAM) Product Owner

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the Customer Identity and Access Management (CIAM) Product Owner gathers and prioritizes requirements for the identity and access management solution. This position will collaborate with business owners, users, and other cross-functional and technology teams to ensure rollout of platform assets and that the product roadmap is aligned with overall strategy and goals. Additionally, this position will be responsible for guiding requirements based on prioritized business needs, owning the product backlog, and ensuring successful development and rollout of new CIAM features.

Primary Responsibilities

• Leads the adoption and implementation of enterprise-wide Customer Identity and Access Management (CIAM) technologies
• Collaborates with peers to develop product vision and strategy, product roadmaps, and deliver detailed product requirements, workflows, and user stories
• Facilitates products life-cycle management from concept to commercialization and manages existing products
• Assists in the facilitation of sprint planning and grooming using Agile development framework
• Owns the product roadmap and serves as the product owner for scrum teams, creating and prioritizing epics and stores
• Collaborates with various partners to define and manage organizational readiness for product rollouts
• Collaborates with program and program management teams to ensure the existence of project plans for each initiative or release
• Provides communications with all teams to ensure continuous alignment and delivers technical reports on daily activities
• Serves as product evangelist, drives standard methodology research and benchmarking to build outstanding solutions
• Provides visible and sustained support for products and maximizes value to customers, users, and the organization
• Analyzes and advises on new authentication technologies and program conformance
• Maintains knowledge of emerging technologies and advancements associated with Omni-channel and Digital Authentication and Identity offerings including Cyber Crime related activities
• Proactively takes initiative and responsibility for achieving desired results

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• High School Diploma or GED and nine (9) years of related post-secondary education and/or experience in Information Security or Information Technology

Preferences

• Bachelor's degree in Computer Science, Management Information Systems, or directly related field
• Relevant security certifications
• Financial services experience
• Experience with Agile methodology and Systems/Software Development Life Cycle (SDLC) concepts/tools
• Experience with authentication, identity, and access management platforms such as Okta, Transmit Security, Duo, ForgeRock, and related
• Experience with Cloud-based technologies and environments such as Amazon Web Services (AWS) and Azure
• Experience with Linux/Unix, Windows, scripting (with programming languages such as Bash, PowerShell, or Perl), Structured Query Language (SQL), Lightweight Directory Access Protocol (LDAP), and web services
• Experience with one or more programming languages such as Java, C#, C/C++, Python, or JavaScript

Skills and Competencies

• Ability to articulate complex technical concepts or scenarios to both technical and non-technical audiences
• Ability to learn additional systems as needed
• Ability to research, analyze data, and derive data-driven solutions
• Ability to work in a team environment when applicable
• Ability to work under pressure and meet deadlines
• Developed relationship-building skills
• Familiarity with Fast Identity Online (FIDO), Web Authentication (WebAuthn), One-time Password (OTP), Biometrics, and multi-factor authentication (MFA) platforms
• Knowledge of business systems, programming and systems analysis procedures, and project techniques and practices
• Knowledge of software maintenance best practices
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Strong time-management skills
• Strong verbal, written communication, and organizational skills
• Strong work ethic and self-motivation
• Understanding of Security Assertion Markup Language (SAML), Open Authorization (OAuth), OpenID Connect (OIDC), and JSON Web Token (JWT)

This position must be within a reasonable driving distance to a Branch, Consumer Operations, or Professional Office Building with the primary location being for Birmingham, AL, Nashville, TN, Atlanta, GA or Charlotte, NC. Regions will not provide relocation assistance for this position, and relocation would be at your expense. Exceptions to the geographic location requirement may be made for current Regions associates who work remotely.

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:
$100,620.40 USD
50th Percentile:
$132,510.00 USD
Incentive Pay Plans:
This job is not incentive eligible.

Location:
Atlanta, Georgia

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.