IT Service Deputy
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Responsibilities for this Position
Location: USA FL MacDill AFB - MacDill AFB (FLC007)
Full Part/Time: Full time
Job Req: RQ185046
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret/SCI
Suitability:
Public Trust/Other Required:
None
Job Family:
Project/Task Management
Job Qualifications:
Skills:
Operations Management, Service Delivery, Team Leadership
Certifications:
Security+, CE - Sec+ CE
Experience:
8 + years of related experience
ship Required:
Yes
Job Description:
Job Description:
GDIT is looking for a Senior Systems Lead to direct all aspects of systems operations and engineering activities and projects for the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.
Duties and Responsibilities: As the Deputy Information Technology Service Deputy for the CITS Program, Assists with leading the engineering team performing software/hardware testing, cyber security engineering, system engineering, test and integration, and new technology assessments. Leads the server operations team which provides core system administration services, MECM administration/deployment, ESS, coalition partner network operations, records managements systems administration support, virtualization support on the operational networks. Provides subject matter expertise on improving theater and HQ enterprise network operational capabilities in support of the USCENTCOM Commander's highest priorities though implementation of disciplined program, project, and engineering processes. Additionally, ensures that all IT engineering projects, initiatives, and processes are in conformance with the organization's established policies, procedures, and objectives. Supports Service Design and Transition actions and implements Continual Service Improvement tasks in coordination with operations teams. Drives vendor engagements to ensure responsive Tier IV support and to ensure technology innovation analysis to best inform future enterprise consideration.
Additional Responsibilities:
- Work with the CSI Lead and evaluate impacts of recommended initiatives and projects and drive delivery of advanced ITSM processes and tooling solutions that meet the customers use cases
- Champion organizational change management efforts that impact internal engineering, operations, and service delivery operations within programs technical teams
- Directly support teams with unique Service Delivery related strategy and design, and partner with the operations team to bring designed capabilities online and deployed across the environment
- Partner with the quality team to implement an effective quality management program that covers all elements of technical delivery to measure and provide insights into customer experience
- Implement best practices for the Enterprise to include ITIL, Agile, PMBOK frameworks for delivering IT Services work that include use of MS Project Scheduling, Detailed Resource Planning, performance tracking, and workload prioritization of the combined teams to effectively meet customer milestones
- Support the development of status work products, to include briefing materials that showcase accurate service delivery metrics and team performance to mission outcomes
- Maintain key customer relationships to support strategic tech insertion and lifecycle replacement of IT hardware for the entire IT Enterprise
Education and/or Certifications:
Required:
- Bachelor's Degree with a focus in computer science, engineering, or a related field of study and at least 8 years of experience
Desired:
- Master's Degree with a focus in computer science, engineering, or a related field of study
- ITIL 4 Foundation Certification
- Applicable DoD 8140 or DoD 8570 Certification
Required Skills:
- 8 years+ of progressive technical implementation, team leadership, and customer relationship experience
- Skilled in utilizing best practice engineering methods
- Experience leading program execution of service strategy, design, and transition to Operations and Sustainment for a large Defense customer
- Experience in strategic planning, including contributing recommendations with supporting data and preparing and executing action plans
- Proven proficiency in analyzing, evaluating, and overcoming program risks across multiple project teams
- Demonstrated knowledge of incident management, problem management, change management, Knowledge management as well as request fulfillment
- Possess a minimum of five years of experience supporting high-level and Senior Government Executive customers with IT requirements
Desired Skills:
- Experience with USCENTCOM and familiarity with its mission
- Knowledge and familiarity with USCENTCOM's IT environment
Clearance Requirement:
- Active TS/SCI
Travel Requirements:
- Required USCENTCOM Exercise support of up to 10% Travel during the Year to OCONUS Locations
WHAT GDIT CAN OFFER YOU:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology and the ability to make a real impact on the world around you.
Not sure this job's the one for you? Check out our other openings at gdit.com/careers.
Do you have a friend or colleague this posting describes? Let them know about the opportunity by clicking "Share."
#OpportunityOwned
#GDITCareers
#GDITLife,
#WeAreGDIT
#ARMA
#CENTCOMCITS
The likely salary range for this position is $127,500 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Onsite
Work Location:
USA FL MacDill AFB
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
PI249292528
Back To Search Results GDIT supports and secures some of the most complex government, defense, and intelligence projects across the country.
Location: USA FL MacDill AFB - MacDill AFB (FLC007)
Full Part/Time: Full time
Job Req: RQ185046
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret/SCI
Suitability:
Public Trust/Other Required:
None
Job Family:
Project/Task Management
Job Qualifications:
Skills:
Operations Management, Service Delivery, Team Leadership
Certifications:
Security+, CE - Sec+ CE
Experience:
8 + years of related experience
ship Required:
Yes
Job Description:
Job Description:
GDIT is looking for a Senior Systems Lead to direct all aspects of systems operations and engineering activities and projects for the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.
Duties and Responsibilities: As the Deputy Information Technology Service Deputy for the CITS Program, Assists with leading the engineering team performing software/hardware testing, cyber security engineering, system engineering, test and integration, and new technology assessments. Leads the server operations team which provides core system administration services, MECM administration/deployment, ESS, coalition partner network operations, records managements systems administration support, virtualization support on the operational networks. Provides subject matter expertise on improving theater and HQ enterprise network operational capabilities in support of the USCENTCOM Commander's highest priorities though implementation of disciplined program, project, and engineering processes. Additionally, ensures that all IT engineering projects, initiatives, and processes are in conformance with the organization's established policies, procedures, and objectives. Supports Service Design and Transition actions and implements Continual Service Improvement tasks in coordination with operations teams. Drives vendor engagements to ensure responsive Tier IV support and to ensure technology innovation analysis to best inform future enterprise consideration.
Additional Responsibilities:
- Work with the CSI Lead and evaluate impacts of recommended initiatives and projects and drive delivery of advanced ITSM processes and tooling solutions that meet the customers use cases
- Champion organizational change management efforts that impact internal engineering, operations, and service delivery operations within programs technical teams
- Directly support teams with unique Service Delivery related strategy and design, and partner with the operations team to bring designed capabilities online and deployed across the environment
- Partner with the quality team to implement an effective quality management program that covers all elements of technical delivery to measure and provide insights into customer experience
- Implement best practices for the Enterprise to include ITIL, Agile, PMBOK frameworks for delivering IT Services work that include use of MS Project Scheduling, Detailed Resource Planning, performance tracking, and workload prioritization of the combined teams to effectively meet customer milestones
- Support the development of status work products, to include briefing materials that showcase accurate service delivery metrics and team performance to mission outcomes
- Maintain key customer relationships to support strategic tech insertion and lifecycle replacement of IT hardware for the entire IT Enterprise
Education and/or Certifications:
Required:
- Bachelor's Degree with a focus in computer science, engineering, or a related field of study and at least 8 years of experience
Desired:
- Master's Degree with a focus in computer science, engineering, or a related field of study
- ITIL 4 Foundation Certification
- Applicable DoD 8140 or DoD 8570 Certification
Required Skills:
- 8 years+ of progressive technical implementation, team leadership, and customer relationship experience
- Skilled in utilizing best practice engineering methods
- Experience leading program execution of service strategy, design, and transition to Operations and Sustainment for a large Defense customer
- Experience in strategic planning, including contributing recommendations with supporting data and preparing and executing action plans
- Proven proficiency in analyzing, evaluating, and overcoming program risks across multiple project teams
- Demonstrated knowledge of incident management, problem management, change management, Knowledge management as well as request fulfillment
- Possess a minimum of five years of experience supporting high-level and Senior Government Executive customers with IT requirements
Desired Skills:
- Experience with USCENTCOM and familiarity with its mission
- Knowledge and familiarity with USCENTCOM's IT environment
Clearance Requirement:
- Active TS/SCI
Travel Requirements:
- Required USCENTCOM Exercise support of up to 10% Travel during the Year to OCONUS Locations
WHAT GDIT CAN OFFER YOU:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology and the ability to make a real impact on the world around you.
Not sure this job's the one for you? Check out our other openings at gdit.com/careers.
Do you have a friend or colleague this posting describes? Let them know about the opportunity by clicking "Share."
#OpportunityOwned
#GDITCareers
#GDITLife,
#WeAreGDIT
#ARMA
#CENTCOMCITS
The likely salary range for this position is $127,500 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Onsite
Work Location:
USA FL MacDill AFB
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
PI249292528
Back To Search Results GDIT supports and secures some of the most complex government, defense, and intelligence projects across the country.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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