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New Relic Consultant

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Job Description

Following is the scope where in highly experienced consultant in observability platform (New Relic) and sound knowledge of cloud (Azure) is needed

1 Build purposeful, single-pane Cloud core infrastructure platform services related observability health dashboards (Executive, Deep dive)
Azure
Implement secured deployments orchestration for Observability-as-a-service (XaaS) approach leveraging IaC, CI/CD tooling standards.
Report by Hyperscaler fleet / Services / Cloud Accounts / Apps) for enhanced triaging and assessment of system impacts (Ex. global / regional outage)
AWS
AWS Observability - New Relic One-step integration approach (for multiple AWS accounts)
Database-as-a-service
MongoDB Atlas, PDS Postgresql, Azure CosmosDB, Azure SQL, AWS - RDS, Aurora, DynamoDB

2 Cloud self-service integration Integrate New Relic golden metrics (KPIs) externally thru API approach with custom cloud self-service portal platform built on the tech stack Kubernetes containers (Django/NextJS)
3 Implement New Relic AI Observability - Traditional AI/ML, Custom LLM Apps, Platform AI Ops
4 Implement New Relic SLO/SLI policy across all service health dashboards to measure multiple cloud hyperscalers hosted IaaS/PaaS services health metrics.
5 Documentation - Create confluence documentation for the milestones 1-4 working with leads.

Other miscellaneous items :

6 Provide New Relic configuration, setup best practices including the setup/notifications of custom New Relic alerting for repeatable deployment framework at the enterprise level.
7 Review existing New Relic ITSM ticketing and event management integration methods with ServiceNow, Big Panda tools for optimization opportunities.
8 Provide guidance on NR cost model efficiencies based on consumption vs value-add per use-case relevance

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