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Shopkeeper, New York (Part-Time)

Salary undisclosed

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You bring energy, style, and keen hospitality to our Sabah House. Your role will focus on bringing the Sabah experience to life through energetic hospitality and salesmanship at our flagship store in NoHo, NYC. You are enthusiastic about educating our customers on our brand, products and latest news. You care about making people feel welcome and comfortable. You are a savvy people-person and enjoy styling, selling, and working a room! Finally, you are efficient, organized and understand that presentation matters.

As a Sabah House Shopkeeper, you:

  • Host customers in the Sabah House, welcoming them into our space, guiding them through the fitting process and taking ownership of all daily customer interactions — in the shop, over the phone and occasionally online, if needed. This includes soft salesmanship; upselling, cross selling and more.
  • Are a great communicator and anticipate customer needs with ease.
  • Are invested in all things Sabah, including knowledge of our brand origin story, Sabah workshop, materials, craftsmanship, fit, comfort, and style.
  • Are excited to stay knowledgeable about our collaborators and partners, including the array of third party offerings sold in our stores and online.
  • Assist in merchandising and product display, including visual presentation and tagging/information.
  • Own & complete shop operational tasks, including - inventory and shop maintenance, opening and closing checklists and business communication through a daily closing email.
  • Attend a virtual weekly HQ call with the company on Monday afternoon as well as other ad-hoc calls; and stay up-to-date on our latest initiatives, product launches and company performance
  • Report to our Shop Manager and Retail Director with the ability to collaborate with other company Leadership including our Founder & CEO, Operations, Marketing, and Customer Service teams.

Requirements:

  • Experience in retail, sales or service industry preferred
  • Excellent communicator with a passion for people
  • Attention to detail, sense of urgency
  • Able to multi-task and pivot quickly while working in an ever changing environment
  • Organized & diligent
  • A positive self-starter; quick to help and quick to solve. You don’t wait around to be told what to do.
  • Brand Ambassador mentality; be active in the community, get your network involved!

Fine Print:

  • Must be available to start by the end of September
  • Eagerness to travel from time-to-time with Sabah for pop-ups and events.
  • Regular weekend availability