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Chief Operating Officer

Salary undisclosed

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Duties and Responsibilities

The Chief Operating Officer (COO) will have primary responsibility and authority to lead and manage several key functions within the firm:

Finance

  • Oversee planning, forecasting, financial reporting, general ledger accounting, billing, and collections.
  • Manage cash flow, banking relationships, tax planning and reporting, trust accounting, payroll, insurance programs, and pension and retirement plans.

Human Resources

  • Lead recruitment, hiring, training, management, and evaluation of all non-lawyer administrative and support staff.
  • Administer salaries, benefits, workers’ compensation, personnel data systems, job design, and resource allocation.

Facilities Management

  • Ensure remote employees are equipped with necessary tools and supplies.
  • Oversee records management/retention, disaster recovery, mail/messenger services, and other facility management functions.
  • Manage equipment acquisition and vendor selection.

In addition to the core responsibilities, the COO will play a key role in:

Operations and Management

  • Lead strategic and tactical planning, risk management, quality control, and organization development.
  • Oversee firm-wide planning processes and other general management duties.

Marketing and Business Development

  • Conduct client profitability analysis and contribute to business development strategies.
  • Manage marketing, public relations, collateral materials, website, and client relations.
  • Enhance the firm’s image and visibility in target markets.

Qualifications

  • A minimum of 5 years of experience in law firm administration or a related field.
  • Experience in a Family Law or Employment Law Firm setting is a plus.
  • Strong human resources and financial management skills are essential.
  • MBA and/or CPA degree preferred.
  • Excellent organizational, communication, and interpersonal skills.
  • Proven problem-solving abilities and a collaborative team player.
  • A "firm-first" attitude, with the ability to thrive in a fast-paced, dynamic environment alongside motivated professionals.