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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Support Billing

Salary undisclosed

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Linkedn
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Please review the role and advice if you would be interested

Job Title: Customer Service Advisor Billing

Local Candidate - Portland, OR, 97204 working a hybrid Schedule

Pay Rate: $19.71/hr on W2

Hybrid: Onsite Wed and Thursdays.

Hours: 7am – 4pm (1 hr unpaid lunch)

Possibility of an extension

Job Function Summary

Investigates, analyzes, negotiates, resolves and documents billing issues.

Key Job Information

  • Customer Service Advisor Billing
  • Requires knowledge and skills gained through formal training or considerable work experience
  • Works within established procedures with a moderate degree of supervision

Key Responsibilities

  • Research and Analysis Typically works in specific specialty areas. Analyzes, investigates and negotiates billing issues to respond to inquiries; researches and analyzes when billing adjustments, exceptions and corrections are required and obtains approval to process; reviews and analyzes data reports.
  • Customer Support Responds to customers’ billing-related questions via various channels; informs customers about cllients policies, processes and procedures.
  • Work Management Creates, maintains, or removes persons and accounts in the automated billing system; logs and tracks customer contacts and interactions; processes and documents employee discounts; processes billing adjustments, exceptions and corrections; calculates and prepares reimbursements; documents and updates work processes; recommends process improvements; processes bills and documents accounts; ensures time lines are met.
  • Written Communications Sends emails, letters, bills and other communications to customers using templates within established time frames.
  • Collaboration and Information Sharing Responds to outage calls when needed; responds to questions from other departments via various channels.
  • Education/Experience/Certifications
  • Education High school diploma or equivalent experience.
  • Experience Two or more years in customer service, billing or a related field.
  • Working skills in follow through and completion
  • Basic knowledge of the fundamentals of electricity and the electrical system
  • Working knowledge of grammar, spelling and business correspondence composition
  • Working knowledge of customer service policies, procedures and PGE tariffs
  • Working knowledge of customer transactions, customer information systems, high-bill procedures, energy efficiency programs, marketing programs and meter reading procedures
  • Intermediate skills in accuracy and attention to detail
  • Basic knowledge of systems used in department
  • Working knowledge of PGE procedures and processes related to billing, service and outages
  • Working skills in using customer information systems and Microsoft applications
  • Intermediate skills in calculating charges and payment plans
  • Intermediate skills in typing and 10 key entry
  • Working analytical thinking skills
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