Supervisor - Wellness Together (51912)

University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For over 135 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, older adults services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 30 sites in Manhattan and Brooklyn. Our mission is to empower residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to bring justice to the community as a whole.

Wellness Together aims to improve the quality of life for homebound older adults due to age or infirmity. Through comprehensive case management, various virtual group activities, and volunteer services, the program supports older adults to live their lives to their fullest potential. The program is part of the agency’s LEARN (Longevity through Education, Arts, Recreation, and Nutrition) network that works with older adults.

Responsibilities

• Oversee the “stay connected” arm of the program.
• Design mechanisms with the data team to track client's engagement and participation.
• Cultivate and manage partnerships with key stakeholders such as elected officials’ office, tenant associations, community boards, NYCHA, community organizations, hospitals to establish solid referral networks and to create collaborative opportunities to support program growth.
• Supervise the team’s outreach efforts, especially in under-represented communities.
• Supervise staff
• Design, monitor, and evaluate the program’s volunteer force, including but not limited to recruitment, training, coaching, and supervision.
• Collaborate with Development team and other LEARN programs to expand virtual and in person programming and opportunities for older adult participants to volunteer
• Represent and pitch the program at meetings, conferences, funder meetings, etc.
• Offer administrative support to program
• Maintain knowledge of older adults' resources in the community
• Other related duties as assigned by program director
  
  

Qualifications

• Bachelor in related human services major
• At least one to two years of experience or more working with older adults
• One year of supervisory experience preferred
• Strong interpersonal skills including tact, diplomacy, patience, and professionalism
• Social perceptiveness and empathy
• Ability to build and maintain professional helping relationships
• Ability to relate and communicate with diverse population and groups
• Excellent skills in Microsoft Office
• Must have strong attention to detail and able to work independently
• Must demonstrate strong commitment to working in a multi-cultural environment
• Demonstrated ability to engage hard to reach populations
• Excellent verbal and written skills required
• Bilingual in Chinese or Spanish required
  
  

Work Schedule: Full time, Monday - Friday, 35 hours a week

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.