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We are seeking a highly experienced Senior Scrum Master with extensive healthcare industry knowledge, particularly in healthcare insurance and payment systems. The ideal candidate will have a proven track record of successfully leading Agile teams in complex healthcare IT environments. This role requires excellent communication skills, problem-solving abilities, and the capacity to work effectively with both technical teams and business stakeholders in the healthcare insurance and payments domain.
Key Responsibilities:
Qualifications:
- Minimum of 10 years of experience as a Scrum Master or in a similar Agile leadership role.
- At least 5 years of experience specifically in the healthcare industry, with a deep understanding of healthcare IT systems, processes, and regulations.
- Highly preferred: Significant experience with healthcare insurance systems and healthcare payment processes.
- Certified Scrum Master (CSM) or equivalent Agile certification.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with technical teams and executive stakeholders.
- Strong problem-solving and conflict resolution skills.
- Proficiency in Agile project management tools (e.g., Jira, Trello, Azure DevOps).
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Desired Qualities:
- Proactive and self-motivated with a passion for Agile methodologies.
- Ability to thrive in a fast-paced, dynamic environment.
- Strong leadership skills with the ability to influence and motivate teams.
- Detail-oriented with excellent organizational and time management skills.
- In-depth knowledge of healthcare insurance claim processing, billing systems, and payment reconciliation processes.
- Familiarity with healthcare compliance requirements (e.g., HIPAA, HITECH).
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