User Researcher Intern (Remote)

About The Job

User Researcher Intern (Remote)

Position Overview: DiscoverU Health is seeking a highly motivated and detail-oriented User Researcher Intern (remote) to join our dynamic team. This internship provides an exciting opportunity to engage in user research within the healthcare sector and gain hands-on experience with advanced tools and methodologies. You will play a key role in understanding user needs and evaluating the effectiveness of our digital initiatives, including ad management and performance metrics.

Please note that this position is an unpaid remote role for six months, requires a commitment of 20 hours per week, and is eligible for college credit.

Key Responsibilities:

• Conduct User Research: Plan and execute qualitative and quantitative research to gather insights into the needs, behaviors, and challenges of our patients and healthcare users
• Data Collection & Analysis: Collect and analyze data through surveys, interviews, focus groups, and usability tests. Utilize Google Analytics and other data analytics tools to assess user interactions and overall performance of digital platforms
• Performance Management: Monitor and evaluate the performance of our digital campaigns and platforms, providing insights into user engagement, conversion rates, and effectiveness of advertising strategies
• Ad Management: Support the management and optimization of digital advertising campaigns, including analyzing performance data and making recommendations for improvements
• Report Findings: Develop comprehensive reports and presentations to communicate research findings and performance metrics. Provide actionable recommendations to enhance user experience and the impact of our digital initiatives
• Collaborate with Teams: Work closely with design, development, marketing, and clinical teams to integrate user insights into project planning and execution, ensuring that solutions are aligned with user needs and organizational goals
• Track Industry Trends: Stay updated on industry trends and best practices in user research, data analytics, and healthcare to bring innovative ideas and approaches to the team
• Effective Time Management: Demonstrate strong time management skills to efficiently plan, execute, and complete user research, data collection, and analysis tasks. Prioritize tasks and manage deadlines to ensure timely delivery of actionable insights and reports
  
  

Qualifications:

• Education: Currently pursuing or recently completed a Bachelors degree in User Experience (UX) Research, Human-Computer Interaction (HCI), Data Analytics, Marketing, or a related field
• Skills: Proficiency in Google Analytics, data analytics tools (e.g., Excel, SPSS, or similar), and experience with ad management platforms. Strong analytical, problem-solving, and communication skills
• Attention to Detail: Ability to manage multiple tasks and projects with precision and accuracy
• Passion: A keen interest in healthcare and user experience, with a drive to contribute to impactful projects that enhance patient care and access to services
• Team-Oriented: Ability to work effectively in a collaborative team environment, with a focus on open communication and mutual support.
  
  

Additional Information:

• Please note that this is an unpaid remote role for six months, requiring a commitment of 20 hours per week, and is eligible for college credit
• This internship has the potential to become a permanent position and lead to compensation after the internship is completed, contingent on performance and the company's growth and financial position at the time
  
  

Benefits:

• Professional Growth: Gain hands-on experience with user research and data analytics in a healthcare setting
• Learning Opportunities: Work with experienced professionals and receive mentorship to support your career development
• Flexible Schedule: Enjoy flexibility in working hours to balance academic commitments
• Impact: Contribute to projects that drive health equity and improve patient experiences through effective research and performance management
  
  

DiscoverU Health

DiscoverU Health is an inclusive, membership-based concierge healthcare service designed to meet the needs of minority businesses and individuals in the DMV region. We specialize in delivering tailored, integrative, and preventative care for those seeking a superior healthcare experience that goes beyond the traditional model.

Our Vision

To bridge health equity and expand access to care for minority communities across the nation.

Our Mission

We are committed to providing personalized, integrated preventative care to both individuals and businesses that seek exceptional healthcare. By partnering with our clients, we help them achieve their health goals through a holistic approach that blends traditional medicine with cannabis and alternative therapies.

Core Values

At DiscoverU Health, we prioritize compassion, kindness, and human-centered care. Our mission is to transform health narratives, enhance the patient experience, and optimize health outcomes through innovative, patient-focused solutions.

Diversity creates a healthier atmosphere: DiscoverU Health is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.