Digital Engagement Strategist

Special Instructions to Applicants

A resume, cover letter and completed application are required to be considered for this position.

**Please note, this is a HYBRID role.**

Position Summary

If you are a creative, strategic and engaging storyteller, you can advance your career as the Digital Engagement Strategist for UCLA's Alumni Affairs team. You will serve in an important role to reimagine and elevate our digital engagement approach as you expand the digital engagement pathways that unite our global alumni community. Your ability to connect with our alumni and convey their stories will amplify their experiences, connections and dedication to the UCLA alumni community. We will look to you to discover, research and recommend strategies and pathways to reposition and/or expand our digital platforms as well as establish tools for monitoring and ongoing analysis. We encourage you to join us at the No. 1 public research university in the nation where you will work with us to build a better, brighter future with Bruins leading the way as we move into a new era of innovation and transformation.

Explore more and learn how you can embark on a rewarding career at UCLA.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit to discover benefits that start on day one, and to calculate the total compensation value with benefits.
Qualifications

Minimum of three years of demonstrated experience in digital marketing, digital engagement, social media management or related field. (Required)

Experience in setting and monitoring strategic goals and key performance indicators. (Required)

Experience with Canva, Photoshop, InDesign or other digital asset creation tools. Ability to design templates and resources for others to utilize. (Required)

Experience working in an educational and/or non-profit, community-oriented environment is highly desirable. (Preferred)

Subject matter expertise in digital engagement, social media, user experience or related with a strong strategic outlook. (Required)

Familiar with and ability to leverage technology, social platforms, current and future trends. (Required)

Well-developed interpersonal skills with ability to interact effectively and tactfully with a wide level and variety of internal and external constituents. (Required)

Ability to work as part of a team toward a common goal; strong interpersonal to build and maintain cooperative working relationships with other staff members, students, volunteers and administrators. (Required)

Excellent written and oral communication skills; strong ability to speak clearly and distinctly, use grammatically correct language to obtain and convey information accurately and precisely. (Required)

Detail oriented with demonstrated ability to plan, organize and prioritize assignments; strong project/time management skills, ability to work independently on multiple projects simultaneously, provide proficient follow-up; make effective timely decisions, meet deadlines in a fast-paced setting. (Required)

Skill and creativity in using existing and new resources to gather information needed to complete projects. (Required)

Demonstrated proficiency with Word, Excel, PowerPoint, Zoom, Outlook and other software programs on a networked computer system. Ability to learn new applications/ technologies in a prompt and efficient manner. (Required)

Ability to effectively manage student workers and volunteers, including training, delegation follow-up and evaluation. (Required)

Knowledge of Salesforce Marketing Cloud (SFMC) and/or other CRM marketing tools is preferred. (Preferred)

Education, Licenses, Certifications & Personal Affiliations

Bachelor's Degree (Preferred)

Special Conditions for Employment

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Ability to work evenings and/or weekends as needed. (Required)

Schedule

8:00 a.m. to 5:00 p.m.
Union/Policy Covered

99-Policy Covered
Complete Position Description

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