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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Application Support Analyst

Salary undisclosed

Apply on

Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

We are current seeking an Application Support Analyst and must have Commercial P&C Insurance, General Liability or Workers Compensation experience located in the Clearwater, FL area.

If you are a problem solver, looking for a new opportunity to grow within a great organization

REQUIRED:

  • Available to work Hybrid in Clearwater, FL
  • Insurance Experience (Commercial P&C or General Liability & Workers Compensation)

Role: Application Support Analyst

Location: Clearwater, FL

Type: W2 Contract-to-hire (Converted to FTE at 6 months)

Hybrid: 3 Days a Week Onsite

Daily duties will include:

  1. Essential Duties
    • Leads the role in triaging production support tickets.
    • Learns the Applications to the depth required to be able to properly support them.
    • Operates and supports the services you own to the established SLAs. This includes managing an on-call rotation and ensuring prompt incident response to resolve issues.
    • Reviews Operational metrics, lead root cause analysis of issues, and drive appropriate resolutions.
    • Collaborates with a team of onshore Business Analysts to design, build, validate and deploy software solutions.
    • Works closely with Infrastructure, and other DEV teams to support the software delivery process.
    • Maintains excellent communication with IT Management on all tasks and projects.
    • Provides reports on IT systems performance and logging to management.
    • Assures compliance requirements are met for the Insurance area.
    • Although we keep 8-5 office hours, this role will be required to work before/after hours and weekends as required to meet deadlines.
  • Minimum Requirements
    • Some sort of advanced training in IT (college/certifications)
    • Experience in the P&C insurance industry (Policy/Billing/Claims)
    • A basic knowledge/understanding of ITSM (ITIL)
    • Ability to comprehend complex technical and logical concepts as well as communicate this information to technical and non-technical team members.
    Preferred Requirements
    • Bachelor s degree in Computer Engineering or related field.
    • IT Certifications in areas relevant to this role.
    • 5+ years of production support experience.
    • 3+ years in supporting commercial insurance applications.
    • ITIL or other ITSM Certification

Vertex Solutions Inc is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, genetics, sexual orientation or any other basis prohibited by applicable law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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