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ServiceNow FSO Consultant (Financial Module)

Salary undisclosed

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Job Title ServiceNow FSO Consultant

Job Location Saint Paul, MN [Onsite Work]

Duration 12 Months [Potential Extensions]

Job Description

  • Hands on experience implementing ServiceNow ITSM FSO module.
  • Strong experience with Customer Service Management (CSM).
  • Experience working client and server APIs like GlideDialogWindow, GlideForm, GlideAgreegate, GlideRecord etc.
  • Design solution and suggest technical best practices.
  • End to end guidance and review of FSO implementation and customizations in ServiceNow
  • Participate in requirement gathering, meetings, and providing inputs to developers based on technical specifications.
  • As this is a customer facing onsite role, need strong oral and written communication skills.
  • Insurance domain knowledge will be a strong plus.

Certifications

  • ServiceNow administration certification
  • ServiceNow implementation specialist certification FSO ITSM various tracks
  • ServiceNow Master Architect Certification (Optional good to have)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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