Technical Project Manager - Data Management Services - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum is looking for experienced candidates (requiring hands-on DICOM and PACS/C-PACS experience). This is an ideal job for PACS/C-PACS Administrators as well as PACS/C-PACSsupport, engineers, PM's or consultants.

You will be responsible for the delivery of projects, project management and support of ongoing and new projects, troubleshooting, monitoring and communicating of PACS and C-PACS-related systems. You will support the company's PACS/C-PACS Data Migration and Data Governance services, and other Professional Services product offerings. Most of the support is provided remotely from the office.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Maintain daily communications with customers to ensure resolution and proper follow-up, leading customer satisfaction
• Perform problem diagnosis/resolution at customer sites and remotely. Perform trial run of systems to ensure performance meets the established specifications
• Install, configure, troubleshoot and repair medical imaging migration software in hospital and IT environments
• Performing functional inspections of installed systems (remote and on-site) including data monitoring and validations to minimize errors
• Provide feedback concerning workflow issues, performance or other issues and make recommendations for service/tools improvements
• Generate customer reports such as progress, verifications and exceptions
• Provide project management functions to the data migration team and projects including financial analysis and staffing capacity analysis
• Working under tight timelines
• Managing multiple projects at one time
• Managing challenging customers
• Possible short-notice travel
• Eligibility for international travel
• Working in an environment where technology is constantly changing

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience leading and managing multiple projects, project management software skills an asset
• 3+ years of experience with Medical Imaging, PACS or DICOM including terminology and workflow
• 3+ years of experience with client server architecture with regards to streaming data (especially image and demographic data) from the server to the client
• Experience with technology solutions consulting in the clinical field
• Knowledge of image processing techniques
• Ability to travel up to 25% to customer sites and resolve all technical issues

Preferred Qualifications:

• Bachelor's Degree in Computer Science; Computer Technology Diploma or equivalent or related experience
• MCSE, A+, and/or PMP Certification
• Excellent written and verbal communications skills and customer service attitude will be an asset
• Excellent presentation skills
• Ability to manage priorities and workflow
• Ability to work independently and as a member of various teams and committees; Coordinate multiple tasks simultaneously
• Knowledge of HL7 processes
• Knowledge of VNA and Google Cloud
• Knowledge of PACS Enterprise Work list and DR solutions

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.