Scheduler In-Home Services
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The In-Home Services Scheduler is responsible for the coordination of in-home services for all InnovAge PACE participants. The In-Home Services Scheduler prepares schedules according to participant needs, staff requests and within the plan of care designed by the interdisciplinary team.
- Schedules staff in a way that meets the needs of participants.
- Coordinates and communicates schedule and issues with the transportation department to ensure a smooth-running operation.
- Notifies participants and families regarding changes in their schedules, tries to notify as soon as information becomes available so as not to inconvenience families and participants.
- Reports pertinent participant events or missed visits to appropriate Home Care Coordinator.
- Prepares and maintains daily, weekly, and/or monthly service schedules, logs, ledgers, tickler systems and other records in electronic or written form.
- Communicates with outside agencies and independent contractors regarding services rendered on behalf of IGCP.
- Attends meetings, as required by Supervisor.
- Assists with orientation and training of IHS field staff and attends IHS departmental meetings.
- Assists with filing and other clerical office functions as requested.
REQUIRED
- 2 years training in health care delivery, in home health
- 1+ year scheduling and/or dispatching
- High School Diploma or GED
PREFERRED
- Bi-lingual
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