Customer Experience Liaison
Salary undisclosed
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Perform Key functions of Customer Experience Liaison position by greeting guests, directing calls, sorting mail and incoming fax documents. Maintain itinerary for key staff personnel. Provide clerical support to customer service.
Essential Accountabilities
High school diploma and 1-2 years of office related work experience. (Receptionist experience preferred)
Desired Skills
Work Environment Conditions:
Inside (office)
Equipment/Tools Used
Computer, fax, phone, copy machine, Oracle, MS Office software
Physical Requirements
Normal Office
Mental Requirements
Reading, Writing, Calculating
Interpersonal Skills
Reasoning/Analysis
Works with Minimal Supervision
Other Mental Requirements: Ability to manage multiple projects and priorities
Travel Frequency (in Addition To Seminars Or Related Training)
None
Essential Accountabilities
- Answer and maintain company shared phone lines, and record all holiday greetings.
- Assist Placon personnel and visitors with telephone service and support as required.
- Send, receive and disperse fax documents directed to general fax line.
- Sort, and disperse mail daily.
- Maintain Placon phone directories.
- Learn and comply with established quality and safety systems policies, work instructions and procedures.
- Perform all other duties as assigned by manager
High school diploma and 1-2 years of office related work experience. (Receptionist experience preferred)
Desired Skills
- Switchboard/phone experience
- Interpersonal skills
- Attention to detail and ability to work effectively both independently and with others.
- Manage multiple priorities
- Excellent communication skills
- Microsoft Outlook, Word, Excel. Ability to learn ERP data entry and retrieval procedures
Work Environment Conditions:
Inside (office)
Equipment/Tools Used
Computer, fax, phone, copy machine, Oracle, MS Office software
Physical Requirements
Normal Office
Mental Requirements
Reading, Writing, Calculating
Interpersonal Skills
Reasoning/Analysis
Works with Minimal Supervision
Other Mental Requirements: Ability to manage multiple projects and priorities
Travel Frequency (in Addition To Seminars Or Related Training)
None
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