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ServiceNow ITSM Architect : Iselin, NJ ( Hybrid) : Long-Term Contract

Salary undisclosed

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Hi,

I'd like you to take a look at a great new position we now have available! Your opinion would be valued with regards to this opening. I really appreciate sending an updated resume & the best number with the best time to reach you.

Role: ServiceNow ITSM Architect

Location: Iselin, NJ ( Hybrid)

Duration: Long-Term Contract

Role : We are seeking an ITSM architect and practice ITSM process evaluation Continual Service Improvement. The ideal candidate should possess a deep understanding of IT Service Management (ITSM) processes, ServiceNow platform capabilities, and have a proven track record of successful implementations.

Responsibilities:

  • Responsible for ServiceNow solution design, suggestion, and implementation of business requirements.
  • Architect, design and integrate ITSM process that can leverage the ServiceNow platform
  • Provides High Level Design and technical solutions for ServiceNow implementation.
  • Design and implement Integrations with ServiceNow with 3rd party tool using REST and other available API capabilities.
  • Understands the ServiceNow workflow / Integration Hub.
  • Create prototypes for client engagements & design / demo POC for new ServiceNow features.
  • Proactively identifies system deficiencies and recommends solutions and work on ServiceNow performance improvements.
  • Prioritizes multiple tasks effectively, collaborate with other teams as applicable.
  • Contributes appropriately to conversations and assumes additional responsibility proactively.
  • Participates in platform upgrade planning, testing, and validation.
  • Hands on Scripting knowledge for customizations / enhancements / implementations.
  • Writes and/or reviews system specifications, including output requirements, flow charts and technical diagrams

Qualifications and key Skills

  • Bachelor's degree in computer science or a related discipline and at least 6 to 10 years of relevant experience working on ServiceNow.
  • Hands-on experience with JavaScript, XML, JSON and Web Service APIs. Ability to understand & parse XML, JSON, and other data formats.
  • Hands-on Experience & understanding of ITSM Service catalog and service portal .
  • Subject matter expertise for ServiceNow platform capabilities and applications such as ITSM design and solution, CMDB etc.

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Best regards,


Rohith Reddy

Sr. Technical Recruiter

HAN IT Staffing

(D)

100,Wood Ave,S,Suite 103,Iselin Nj,08330
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