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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Location: 4 Brotherton Way Auburn, MA
Hours: Monday through Friday between the hours of 8:30 AM to 5 PM
As an Associate Patient Care Coordinator in a pediatrics clinic, you will:
Required Qualifications
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#rpo, #red
Location: 4 Brotherton Way Auburn, MA
Hours: Monday through Friday between the hours of 8:30 AM to 5 PM
As an Associate Patient Care Coordinator in a pediatrics clinic, you will:
- Answers phones and schedules appointments
- Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
- Greets patients as they arrive and manages wait time
- Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
- Collects co-payments, co-insurance, and deductibles and issues receipts
- Processes walk-in patients and visitors
- Manages medical records (maintains, files/scans, prepares for schedule)
- Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc
- Establish and maintain effective working relationships with patients, employees, and the public
- Performs all other related duties as assigned
- Set up and clean coffee and water station for patients
- Assist with keeping the break room in good order
- May be required to travel locally up to 10% of the time for meetings or to cover other clinic locations
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at: http://uhg.hr/uhgbenefits
Required Qualifications
- High School Diploma/GED (or higher)
- 1 + years of customer service experience
- 1 + years of experience working in a healthcare setting
- Strong communication and customer service skills both in person and via phone
- Working knowledge of general office procedures
- Basic knowledge of Microsoft applications
- Preferred Education, Experience & Skills
- Bilingual English/Spanish
- Medical office experience
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#rpo, #red