Service Specialist

Requires high school diploma or GED and1-2 years of related work experience.
Some related copy job experience is preferred.
May require valid driver s license and minimum levels of auto insurance coverage per Ricoh.
Demonstrate competency in basic computer skills including proficiency in MS Office Suite.
Working knowledge of copier and other related equipment and repair is preferred. Requires knowledge and understanding of shipping/receiving procedures. Basis electronics knowledge is preferred.
Possesses ability to work independently and flexibly to complete projects.
Possesses ability to determine correct method and packing
material as well as check packing slips for accuracy of incoming materials.
Possesses ability to comprehend instructions concerning mail delivery.
Possesses troubleshooting and problem-solving skills.
Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
Possesses excellent customer relations skills and excellent verbal communication skills.

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