Application Support Analyst - IBM iSeries
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Application Support Senior Analyst Duration: 12+ months (possible extension/conversion)
Location: Hybrid (3 days onsite), New York City, NY
The role supports the FIS GMI platform, handling middle and back-office operations for financial institutions. Strong troubleshooting, communication, and collaboration skills are essential.
Key Responsibilities:
- Provide technical support to GMI users, troubleshoot issues, and implement system updates.
- Collaborate with development, testing, and project teams to ensure smooth system operations.
- Monitor system performance and identify optimization opportunities.
- Maintain system documentation and provide user training.
- Manage production outages and prevent recurrence.
- Ensure robust software implementation and process improvement.
Qualifications:
- 5-8 years in production support or software development (preferably in fintech).
- Experience with GMI, AS/400, System 36/RPGLE.
- Strong SQL skills; familiarity with ITRS, ServiceNow.
- Nice to have: Python, Perl, or scripting skills.
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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