Epicareer Might not Working Properly
Learn More

End User Hardware & Software Technician

  • Full Time, onsite
  • Method3
  • HybridOnsite for the 1st 6 weeks, United States of America
Salary undisclosed

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

End User Hardware & Software Technician

Location: Harrisburg, PA (Must work onsite for the 1st 6 weeks. The position will then convert to a Hybrid (onsite & remote) beyond that point.

Type: CTH or Long-term contract

Description:

This position provides IT technical support to office locations in the Harrisburg area. The position will also remotely support offices outside of the Harrisburg area. Additional responsibilities include the support, maintenance and configuration of staff desktop PCs, laptops, thin clients, client applications, printers, monitors, and other end user devices.

Job Duties:

  • Configures and troubleshoots local and network multi-function printers, copiers, and scanning devices. Installs, configures and supports desktop PCs, thin clients, and laptops with client operating systems, client network configurations, host security, remote access, line of business applications, and office productivity software applications.
  • Utilizes system event logs to administer, troubleshoot, and resolve host client issues; utilizes client and server tools to patch operating systems and software applications; installs, uninstalls, and upgrades system hardware and software
  • Configures and supports user access to SharePoint Online resources.
  • Supports, maintains, and configures physical and virtual servers for file or print sharing and application hosting.
  • Administers client-server virtual machine images and clones images, creates image templates and makes images available to thin clients for end users' access and use.
  • Coordinates hardware repair activities with vendors and IT staff and diagnoses hardware and software problems with vendor phone support.
  • Utilizes tools such as Systems Center Configuration Manager for client systems management, application deployment, virtual application deployment, asset management, and remote client assistance; utilizes tools for remote end-user support.
  • Configures and supports client wireless connections on laptops, iPads, iPhones, Air Cards, and other SmartPhone devices.

Minimum Qualifications

  • One year of technical experience in network operations or network maintenance.

Additional Requirement

  • Satisfactory criminal background check required.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job