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Training System Specialist I

Salary undisclosed

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Description:

Training System Specialist

Type of Position: Contingent Role (There is a possiblity for conversion after one year of working as a contingent.)

Shift: Monday - Friday 9:00 a.m. - 5:00 p.m., but can vary if needed

Position is a hybrid role: 2 days on site and 3 days WFH

Description:

Serves as a learning management system (Cornerstone, SuccessFactors, EdCast) point of contact for Commercial Education. Consults and collaborates with Commercial Education Leaders, Trainer/Designers, Developers, and others as needed. Consults on all Learning System topics associated with training processes, support and execution of training requests. Proficient in LMS administrative transactions to ensure training requirements are aligned with processes and documentation. Partners with Manager and others within CommEd Enablement and Technology as needed for additional guidance on Course Administration processes, global standards and issue resolution and escalation, when required.

Promotes best practice approaches for training execution and course administration aligned with global standards to ensure effective and efficient training that drives compliance and role requirements. Responsible for maintaining and continuously improving the quality system and achieving objectives through daily actions for learning and the learning management system.

Responsibilities:

Expert in learning management systems (Cornerstone, Success Factors) administrative transactions

Key Commercial Education contact for learning management systems

Collaborates effectively with Commercial Education Leaders, Project Managers, Trainer/Designers, field personnel, Enablement and Technology and others as needed, ensuring a high level of customer service

Understands the business goals for learning for the assigned area of business

Promotes best practice approaches aligned to Commercial Education stakeholders that ensures effective and efficient consumption of training in learning management systems as well as excellent Coordination between all areas within and outside of Commercial Education as necessary

Provides technical advice and guidance for how to implement training in each LMS as necessary

Works on simple to complex learning requests as submitted within TeamZone (ServiceNow), with independent action

Assists with LMS learning questions and/or reporting

Provides LMS information and/or analysis, as required

Skills:

Associates degree or equivalent with 3+ years experience

Proficient Cornerstone, and/or SuccessFactors administrative knowledge Planned office work location

Additional Details

  • Planned office work location : (No Value)
  • Does On Call apply for this position? : No