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Help Desk Support

  • Full Time, onsite
  • DRS IT Solutions Inc
  • Indianapolis, United States of America
Salary undisclosed

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Help Desk Support @ Indianapolis, IN ( Hybrid)

· Basic knowledge of ISETS and Child Support ancillary applications preferred;

· Working knowledge of Microsoft Office (Outlook, Word and Excel);

· Ability to communicate effectively verbally and in writing;

· Ability to identify and resolve problems using proven research techniques;

· Ability to retain composure in stressful situations;

· Basic knowledge of contact center phone systems;

· Basic knowledge of help desk ticketing systems;

· Possesses a sense of urgency towards tasks.

· Ability to learn Atlassian Jira, Confluence and Service Management tools.

Best Regards,

Nisha Miriam George,

DRS IT Solutions, Inc

28175 Haggerty Road,

Novi, MI 48377

(C) 248-440-7600 EXT -3

(F) 248-859-4430

https://www.linkedin.com/in/nisha-george-0a7b39206/

[email protected]

www.drsitsolutions.com

An E-Verified Company

Certified Women Business Enterprise (WBENC) Certified Women Owned Small Business (WOSB)