LMS Administrator
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Title: LMS Administrator - (Adobe Learning Manager)
Location: 100% Remote
Type: Contract
Duration: 4-5 Months
Description:
The Business Process Analyst LMS Administrator is accountable for functional and technical support of the learning management system Adobe Learning Manager. This individual will handle overall system administration, content management, learner management, course assignment protocols, and reporting tools in the system.
Responsibilities:
Maintaining the daily operation and use of the LMS, including establishing curriculam, users, user groups, and other artifacts
Monitoring and reviewing quarterly LMS enhancements/changes and communicating with stakeholders to develop an appropriate rollout plan
Collaborating with the instructional design team members on technical needs and opportunities to enhance the user experience as it relates to LMS
Resolving technical support requests with the system
Recommending technology or workflow solutions on how to best leverage LMS to efficiently deliver and track learning to meet organizational objectives
Designing, maintaining and distributing reports within the system
Assist instructional designers, managers of sales training, and on-boarding administrator with set-up of virtual classrooms, including creating and managing instances of virtual classes
Develop and maintain LMS training/job aids.
Train key stakeholders on LMS functionality.
Provide troubleshooting assistance for users regarding logging in to the LMS and accessing courses
Serve as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services.
Minimum Qualifications
Bachelor s Degree
Strong analytical skills in identifying technical problems.
Experience as administrator of an LMS
Familiarity with user roles and permissions, problems, implementation, maintenance of courses, and troubleshooting user problems in learning management systems.
Experience with industry standards such as SCORM