ADMIN ASSISTANT (SILP)
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About Children’s Home Association Of Illinois (CHAIL)
CHAIL is a youth, family, and community focused 501(c)(3) organization with multiple locations and 450 staff, located in Peoria, IL. For over 157 years CHAIL has been helping the kids and families who need it most. Children’s Home Association of Illinois (CHAIL) is the largest social service agency for youth and families in downstate Illinois. The services we provide don’t just impact the individual child, they create positive ripple effects within their immediate family, neighborhood, community, and world by providing an opportunity to thrive.
Here at CHAIL, employees experience a “People First - Culture of Care” working atmosphere. From the most tenured staff to the newest team member, everyone is welcomed into a community that prioritizes diversity, equity, wellness, belonging, and good health. Starting with our CEO/President and migrating to every employee, this agency takes pride in taking care of each other. We believe if our employees are cared for, they can better live out the mission of the agency which is to help the kids and families who need it most. By putting our people first at CHAIL, they have the opportunity to share their expertise, talents, and passions with clients as they are changing the lives of the kids who will change the world. Our employees at CHAIL will tell you that they love working for the agency because they love what the agency does!
About The Position
An Administrative Assistant plays a critical role in the day-to-day operations in SILP . Communication and utilizing good people skills is crucial to this position . Administrative Assistants provide support for staff, collaterals, clients, families and the public . This position involves office support services to SILP program staff, including maintaining client records, completing file reviews, coordinating services, tracking client documentation, comm unicating effectively with staff, answering phones, and assisting visitors . As an Administrative Assistant you will work closely with staff members, management, and external agencies to uphold the highest standard of compliance, and quality of care for our residents . They must be able to work in a diverse environment where diversity, equity, inclusion, and belonging (DEIB) is respected and maintain sensitivity to issues of race, religion, culture, and ethnicity .
Job Function
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
CHAIL is a youth, family, and community focused 501(c)(3) organization with multiple locations and 450 staff, located in Peoria, IL. For over 157 years CHAIL has been helping the kids and families who need it most. Children’s Home Association of Illinois (CHAIL) is the largest social service agency for youth and families in downstate Illinois. The services we provide don’t just impact the individual child, they create positive ripple effects within their immediate family, neighborhood, community, and world by providing an opportunity to thrive.
Here at CHAIL, employees experience a “People First - Culture of Care” working atmosphere. From the most tenured staff to the newest team member, everyone is welcomed into a community that prioritizes diversity, equity, wellness, belonging, and good health. Starting with our CEO/President and migrating to every employee, this agency takes pride in taking care of each other. We believe if our employees are cared for, they can better live out the mission of the agency which is to help the kids and families who need it most. By putting our people first at CHAIL, they have the opportunity to share their expertise, talents, and passions with clients as they are changing the lives of the kids who will change the world. Our employees at CHAIL will tell you that they love working for the agency because they love what the agency does!
About The Position
An Administrative Assistant plays a critical role in the day-to-day operations in SILP . Communication and utilizing good people skills is crucial to this position . Administrative Assistants provide support for staff, collaterals, clients, families and the public . This position involves office support services to SILP program staff, including maintaining client records, completing file reviews, coordinating services, tracking client documentation, comm unicating effectively with staff, answering phones, and assisting visitors . As an Administrative Assistant you will work closely with staff members, management, and external agencies to uphold the highest standard of compliance, and quality of care for our residents . They must be able to work in a diverse environment where diversity, equity, inclusion, and belonging (DEIB) is respected and maintain sensitivity to issues of race, religion, culture, and ethnicity .
Job Function
- Creates and maintains clients working files for all youth in TLP, DD TLP, and ILO
- Tracking budget and ordering of office supplies ensuring supplies are available and office machinery is in working order
- Maintain and track discharge files and follow process on sending back to DCFS
- Create and send out notice of admits and discharges
- Create DCFS clinical referrals for all new admits
- Assist in meeting accreditation standards
- Send, track, and Internal and external mail for program
- Answers phones in the front office and welcomes visitors and guests adhering to the people’s first principles in a culture of care.
- Minimum high school education.
- Five years of previous office experience.
- Possess good skills in written and oral communication
- Communication: Effective interpersonal and communication skills.
- Problem-Solving
- Continuous Improvement: Commitment to enhancing services and processes.
- Emotional Intelligence: Empathy and effective management of emotions.
- Adaptability: Flexibility in evolving systems.
- Ethical Conduct: Adherence to professional standards.
- Collaboration: Effective teamwork with internal and external stakeholders.
- Resilience: Maintain composure and support staff and clients under pressure.
- Vision, hearing and speaking ability to which allows for effective communication of information.
- Ability to physically transport self to various locations.
- Physical and emotional stamina to effectively handle job related issues and stress.
- Utilize stairs and carrying of large files from one office to another
- PTO (paid-time-off) accrual 3 weeks first year (full-time)
- 10 paid holidays
- Sick Leave accrual 12 days per year (full-time)
- Medical, vision, and dental insurance
- Flexible Spending Account
- 401K with company match
- Company paid life insurance, STD and LTD
- Supplemental life insurance
- Employee Assistance Program
- Employee Referral Program
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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