Desktop Governance & Compliance Analyst
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***Must have Banking Industry domain***
Job Description:-
Hours: Monday Friday, 8:00 am to 4:30 pm EST
Enterprise Technology Services Analyst Contractor (Desktop Governance & Compliance Operations)
Desktop Governance & Compliance ensures that our wide-ranging end-user computing environment maintains operational efficiency and stability in a secure technical environment. We seek a highly skilled and motivated analyst with primary responsibilities supporting audit and risk compliance, governing new software, and rationalizing applications.
Key Responsibilities:-
- Perform audit and risk management for the desktop platform, i.e., elevated workstation administrator access, restricted software, and desktop standards and policies.
- Evaluate requests for new and upgraded desktop and virtual software. Perform business and technical evaluations; validate against the asset inventory, technology, and regulatory standards.
- Collaborate with the Desktop Governance Board, Architecture Review Board, and other governing bodies regarding new technology.
- Evaluate data and perform qualitative and quantitative analysis using Microsoft Excel pivot tables and other tools and models; Present findings using presentation tools, Microsoft PowerPoint, Visio, Power BI, and similar reporting tools.
- Support Records Information Management and file plan maintenance.
- Support efforts to improve Unauthorized Software Control processes and reporting.
- Build effective relationships with team members, management, and key stakeholders.
- Recommend, develop, and maintain complete and accurate standard operating procedures.
- Support documentation of Standard Operating Procedures and records migration from Sharepoint to Microsoft 365.
- Ensure compliance with Information Security and Enterprise Technology Service standards and best practices.
- Support the establishment of new processes to automate and streamline existing manual processes to improve efficiency.
- Perform other duties as assigned.
Qualifications:-
- Bachelor s degree in information technology, related field, or the equivalent combination of education, training, and experience.
- Working knowledge of asset management, MECM/SCCM platform, ServiceNow, MS Office suite, and other related tools and technologies.
- Strong communication and documentation skills in writing technical and end-user documentation.
- Experienced in supporting and facilitating risk and compliance audits, including progress tracking, status reporting, and the collection of artifacts.
- Strong organizational, planning, and time management skills with the ability to prioritize and execute.
- Strong research, analytical, and problem-solving skills using pivot tables and other related tools and reporting.
- Experienced in project management and meeting facilitation.
- Strong communication and presentation skills when presenting findings, conclusions, and other information to various audiences.
- Experienced in guiding and mentoring others.
- Self-starter with a positive attitude and willingness to hit the ground running.
- Diplomatic in exchanging information and addressing sensitive issues.
Desired:
- CGRC Certification
- CompTIA Certification