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Remote:::IT Analyst (Enterprise Technology Services Analyst)

Salary undisclosed

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Original
Simplified
Remote
IT Analyst (Enterprise Technology Services Analyst)
Duration: 12+Months
Only w2 or 1099
Please send the resume to or

Required Qualifications:
Bachelor s degree in Computer Science, Information Technology, or a related field.
5+ years of experience in IT project management, specifically in desktop software delivery, software packaging, automation, and customer experience.
Strong knowledge of ServiceNow, MyIT, MECM, Windows Software Center, MacOS, Windows, and Citrix applications.
Proven experience in data analytics and metrics reporting.
Proficiency in developing reports and dashboards using ServiceNow and Microsoft Suite.
Excellent communication and stakeholder management skills, with the ability to negotiate and report statuses and findings.
Understanding of Agile Project Management methodologies and Scrum Framework.
Experience writing and prioritizing user stories, ensuring timely delivery.
Strong problem-solving skills and attention to detail.
Self-starter with a positive attitude and willingness to hit the ground running.
Diplomatic in exchanging information and addressing sensitive issues.
Warm Regards,
Charan Kumar | IVY Tech Sols Inc.
3403 N Kennecott Avenue, Suite B&C Arlington Heights, IL 60004
PH.( Direct:
* |Gtalk : charan.ivytech|
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