Job Title: Business Systems Analyst

Duration: 4 Months

Location: Atlanta, GA, USA

Pay Range: $55 - $60 per hour

Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.

Description of responsibilities:

Position: Business Systems Analyst
Location: Manager is okay with any Client location anywhere in the US
Duration: Through 1/31/25 + Potential to extend (not guaranteed - right now it is budget based through end of fiscal), most likely no conversion at this time
Interview Process: 1-2 rounds via Zoom
We are looking for an energetic and experienced Business Systems Analyst with 3-4 years of experience to join the CX Systems team. The ideal candidate will have a systems background, a passion for quality and customer service, and enjoys working in a dynamic, fast paced environment. He/she will be extremely detail oriented, self-motivated, results oriented, and a great communicator. As a BSA, you will interact with various cross functional teams and define and document business processes and requirements.
Skills/Requirements:
Bachelor degree in Business Systems, Computer Science, Business Administration, or equivalent.
Salesforce.com system experience is preferred(3+ years).
Salesforce admin or equivalent certification required.
Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams.
Ability to gather and transfer requirements from stakeholders into an action plan and deliver on that action plan leveraging internal systems as needed.
Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance and instruction to users.
Strong interpersonal skills with the ability to research solutions to issues as they arise.
Ability to manage stakeholder expectations professionally.
Ability to work independently, with general direction and guidance.
Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities.
Responsibilities
Define, document and maintain business processes, requirements, and policies.
Manage and support operations related initiatives identified by CX org.
Identify opportunities for business process improvements and make recommendations as appropriate.
Work with team to understand and prioritize field requests.
Manage the queue to provide prompt support to end users including consulting ecosystem to resolve issues and address questions.
System testing of new functionality or bug fixes.
TECHNICAL SKILLS
Must Have

• Achieved Certified Salesforce Administrator

Nice To Have

Intelliswift is committed to fair and equitable compensation practices. The range provided for this position is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location. Intelliswift offers medical insurance, dental insurance, vision insurance, supplemental life and AD&D insurance, and any other benefits per state law.

Equal Employment Opportunity Statement Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.

Americans with Disabilities Act (ADA)

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department

Other Employment Statements
Intelliswift participates in the E-Verify program.

Learn More For information on Intelliswift Software, Inc., visit our website at .

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