Senior Technical Network Specialist

Job Duties:

Manage Datacentre Exit / New builds.

Manage new circuits builds and hardware installation in the network.

Handle the stakeholders to dispose the hardware and inventory for DC Exit.

Arrange access to stakeholders for site visit and device an action plan for delivery of Datacentre Exit / New builds.

Coordinate Project delivery with stakeholders, customers and vendors and ensure end to end delivery within agreed timelines.

Order the services and cross connects with vendors and carriers for new Installs / Upgrades / Decoms.

Proficient in establishing Layer 1 physical connection and setting parameter and protocols for Layer 2 and Layer 3 devices.

Support service migration activities and act as a SPOC to LOB's / customer's; representing deliverables from vendors / carriers.

Design, Deployment, and modification of WAN circuits [eg; MPLS, BGP, VRF, VOIP, Wireless, POTS,Switched Ethernet (EPL, EVPL, EP-LAN, EVP-LAN), EoSDH, VLANs, E1/T1 Lines, SD WAN].

Expert in provisioning of services like VRF, L2/L3 VPNs, IPsec, LLF, VPN, Intelligent WAN, SD WAN, VOIP, 4G, SWE, VLANs, EoSDH, leased lines, cross connects, dedicate private lines.

Good experience / knowledge of routing protocols like EIGRP/OSPF/BGP/IS-IS/MPLS/MP-BGP/L2-L3VPN.

Provide Network Design Engineering services in support of a global customers network.

Experienced in preparing specifications to define and illustrate network designs and configurations.

Design network solution architecture and implementation documentation (customer and operational).

Perform design integration for complex, cross-functional systems and lead technical design reviews of various infrastructure projects.

Function as a high-level technical resource and think out of box to resolving complex scenarios.

Define and follow standards and best practices for network design, testing, and implementation methodology.

Provide design, implementation and consultation service for technological solution, provisioning, network equipment and infrastructure.

Develop network designs and cost models for customer specific opportunities and present to product and contract management teams.

Review the network design and bill of material with project manager and peer network engineers.

Coordinate schedules, tasks, resources, and manage dependencies for design projects.

Design WAN infrastructure & Remote Connectivity to sites for customer.

Support in documenting process and procedures for future reference and trainings.

Training the peers on end-to-end network designs and operating procedures.

Participate in on-call rotation and execute evening & weekend changes, as agreed within team.

Responsibilities:

Complete end-to-end design and implementation of telecom connectivity solutions globally.

Provide 24x7 on-call Tier-4 Support and bring new initiative as a part of continual improvement.

Collaborate with internal stakeholders / LOBs to thoroughly understand their network connectivity and bandwidth requirements.

Capture project requirements (technical specifications, service type, delivery timelines, budget, approvals etc) and document scope of work.

Based on the requirements, issue RFP to carriers for connectivity proposals or engage carrier for Upgrade / Decom requests.

Review carrier technical and commercial offerings and select the best suitable bid for new installs.

Develop solution that meets customer standards for diversity, resiliency and performance.

Highlight SPOF issues, risks, challenges to relevant stakeholders on time.

Document design and justification, recommendations and cost models.

Present telecom design solutions to Product Owners and seek approval.

Issue PO to selected carrier and track and manage progress to meet milestones.

Handle changes (BOW) as per customer standards and within delivery scope.

Arrange necessary site visits, approvals, authorizations and access to engineers on site for carrying physical work.

Coordinate and support in out-of-hours for test and turn up / Hardware removals / site surveys.

Review the test results and validate if the outputs meet the customer expectations.

Overall end-to-end responsibility for delivery and support arrangement.

Attend project meetings and provide regular updates to customer and stakeholders.

Regularly meet with carriers to track progress and attain FOC.

Handle delivery pressure from customer and project managers.

Manage carriers / partners to deliver the necessary capacity on-time and on-budget.

Document circuit design, risk waivers and circuit inventory.

Ensure smooth handover from provisioning to operations.

Comply with audits, organizational regulations and regulatory requirements.