Business Program Manager

Do you have a passion for and a desire to shape business insights into a competitive differentiator and elevate to the next level in business intelligence? Desire a pivotal role in the transformation of BI capability for a global business that is immersed in Microsoft’s full product and services catalog? Are you looking for an opportunity to work with a talented team in a high-impact position? We are looking for a talented professional to join our team!

The Microsoft Customer and Partner Solutions (MCAPS) Enablement and Operations (E&O) organization focuses on making sure sellers, customers, and partners have the skills, systems, and tools to take share more effectively and efficiently. We drive scale and efficiency with prioritized solutions aligned with Microsoft Customer Engagement Methodology (MCEM), regionalized marketing, and operational centers of excellence.

As a Business Program Manager, you will champion the vision and strategy by joining a team that generates transformative business insights through innovative data solutions. You will contribute to continuing the team’s progress toward being a recognized hub for forward-thinking in the field of intelligent insights. We are looking for a talented and motivated professional to solve a wide variety of business problems with data insights - all with the goal of providing actionable insights into business processes and customer experience

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Responsibilities

• Partner with a dedicated team of Business Intelligence professionals to deliver priority outcomes through insights, as per the strategic roadmap for various business functions.
• Own the end-to-end insights creation-to-consumption lifecycle, leading business problem definition, hypotheses formulation, designing and delivering the solution for our business stakeholders.
• Leverage various data sources such as One Commercial Data Model (OCDM), Azure Data Lake, SQL Database, Cosmos DB, SharePoint, etc. to build Power BI dataset and dashboard to address business needs and requirements.
• Develop business acumen and the ability to connect the dots across various value cycles of our business. Apply a culture of consultative orientation as well as hypotheses driven approach to solving key business problems.
• Engage broadly with stakeholders & business team leaders to structure and prioritize business problems where insights can have the biggest impact.
• Ensure high quality, adherence to standards and best practices, high performance, and scalable, repeatable processes and deliverables.
• Analyze data, investigate any issues raised by the stakeholders, and partner with the engineering team to drive resolution and maintain the quality of deliverables.
• Communicate complex data concepts and insights effectively to both technical and non-technical audiences, using appropriate tools and visualizations.
• Continuously learn and explore new data technologies and methodologies to enhance our data capabilities and deliver value to our customers and partners.
  
  

Successful candidate will be comfortable working with data, able to research to find answers, navigating ambiguity, and collaborating across teams and functional boundaries. Candidate should be curious and have a bias for action. This role requires a balance of business and technical acumen, with an ability to communicate with clarity with cross function stakeholders.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement
• OR equivalent experience.
• 4+ years of experience in developing Business Solutions using Data Analytics & Insights, including any of the following tools and technology: PowerBI, Data Analysis Expressions, PowerBI Desktop, start schema data modelling, or related.
• 4+ years' experience managing cross-functional and/or cross-team projects.
• 1+ years of experience in the development lifecycle of an analytics platform, with proficient statistical skills and an ability to discern patterns and trends from large volumes of data.
  

Additional Or Preferred Qualifications

• Ability to design business hypotheses, interpret model results and communicate recommendations based on efficacy of application of analytics.
• Written and oral communication skills, particularly the ability to synthesize complex issues/scenarios into easy-to-understand concepts.
• An attention to detail with self-discipline and a drive for results.
• Demonstrated ability to work in ambiguous situations and across organizational boundaries.
• Knowledge & experience working w/ Microsoft data lakes or analysis services is a plus.
  
  

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $94,600 - $183,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $122,000 - $200,500 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until September 26, 2024.

#EDOTjobs

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.