Data Center Technician I

Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers. Job Title: Data Center Technician I Location: Umatilla, OR 97882 Duration: 6 Months Job Type: Contract Work Type: Onsite Job Description:

• As an Client Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues.
• You create and maintain documentation on technologies you support and are able to effectively passdown knowledge of these technologies to junior staff.
• You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team.
• You have the ability to automate tasks with scripts when necessary.
• You work autonomously to resolve most support issues.
• You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects.
• You act as the initial escalation point for junior technicians.
• You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
• This will be a specific project for HDD replacements.
  
  

Candidate Requirements: Required:

• General hardware experience or knowledge
  
  

Preferred:

• Familiar with computer hardware
• Able to identify specific media- pull out / change clads that they're in and put into diff hosts.
• Hard drive handling
  
  

Degree or Certification:

• Bachelor's (preferred, but not required) server plus or a plus- level of understanding
  
  

KPI:

• Completion of hardware- uninstall and reinstall
  
  

Leadership Principles:

• Customer Obsession
• Deliver results
  
  

Top 3 must-have hard skills:

• Experience with computer hardware
• Knowledge of differences between Hard drives and solid state drives
• Familiarity of common network components and proper handling, such as fiber
  
  

TekWissen Group is an equal opportunity employer supporting workforce diversity.