Follow-Up Associate I (Medicare - Hospice/Home Care)

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Follow-Up Associate I (Medicare - Hospice/Home Care), you will help all insurance follow up on assigned accounts. Every day you will conduct research, insurance billing and adjustment identification to ensure proper account resolution. To thrive in this role you must, you must maintain your weekly production metrics and maintain current resolution efforts on all assigned accounts.

Here’s what you will experience working as a Follow-Up Associate I (Medicare Hospice/Home Care):

• Works accounts from assigned area(s) to maximize reimbursement
• Ability to resolve payer rejections and denials through the appeals process as required by each payers contracting agreements
• Performs systematic, consistent, and timely follow-up. Taking appropriate action to process accounts to resolution
• Responsible for working payer correspondence, edits, and aged accounts receivable, identifying, and correcting billing errors
• Resolves unpaid/under-paid claims and collections on behalf of clients
• Obtain claim status via various methods (telephone, internet, fax)
  
  

Required Skills

• High school diploma or GED
  
  

For this US-based position, the base pay range is $14.69 - $19.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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