Content Strategist

Content Strategist 12+ Months Location: Boston, MA, Smithfield, RI, or Merrimack, NH (Hybrid - 2 alternate weeks onsite per month)

W2 Contract

What the team does: Team creates educational content (videos, articles, infographics, interactives, and social posts) that aims to simplify the complex and engage customers and prospects by growing their financial knowledge and improving their financial choices and outcomes.
Tech Skills:

• Strong UX writing.
• Must have 3-5 years of UX writing and UX content experience.
• Please provide any writing samples or a portfolio.
• Strong writer and experienced storyteller who can craft multi-media educational content that adheres to brand standards and voice and tone guidelines
• Comfortable distilling sophisticated concepts to find ways to make them simpler
• Organized self-starter who can deal with ambiguity while prioritizing and determining how to move work forward, not only for yourself but for the entire team

The expertise and skills you bring:

• Proven experience in digital content design, UX writing, and content strategy with high attention-to-detail and the ability to balance multiple workstreams at once. Experience writing within financial services is a plus. A bachelor s degree is preferred.
• Deep empathy and understanding. This means you create for your audience, being mindful of accessibility and inclusivity.
• Organized self-starter who can deal with ambiguity while prioritizing and determining how to move work forward.
• A specialist at understanding the audience who can convey the voice of novice and engaged investors and to help them understand and relate to financial topics.
• Able to read sophisticated ideas and can find ways to make them simpler and conversational.
• Comfortable presenting to senior leaders, advocating for your content decisions, and negotiating edits with diplomacy and an open mind.
• Develop and evolve ideas via ongoing dialogue with partners and senior leaders that brings together client needs, emerging technology, financial trends, and Fidelity s enterprise goals.
• Influence a test, learn, and optimize approach to content where you ll make data-informed decisions on the topics, tone, language, and delivery.
• Thrives in a fast-paced, client-centric environment that depends on strong collaboration.
• Ability to learn from failure, engage in an iterative process, and understand that success comes sooner through trial and error.
• Willing to jump into different roles as the job requires and have an eye to the future of digital content design.

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