Senior Hardware Secrecy Specialist

Summary

Help protect the next generation of Apple products by applying your superb leadership skills, outstanding customer service focus, and renowned discretion in a fast-paced environment that can take you from the loading dock to the stockroom or from the library to the lab, as you track and distribute our most confidential prototypes.

Description

As a Senior Hardware Secrecy Specialist, you have the incredible responsibility of ensuring prototypes make it safely into engineers' hands. You will use your people skills to help coach and mentor your teammates and deliver training to ensure consistency across multiple locations. Additionally, you will serve as the voice of management to resolve customer service escalations.You will contribute to the team mission by receiving secure shipments from factories, updating our global tracking database, distributing prototypes to engineers, and collecting old hardware for secure destruction. Additionally, you will help refine and improve processes, keep our stockroom and library organized, and meticulously track the location of thousands of items.In a typical day you will: support daily operations and serve as a point of escalation for your teammates, follow up with cross-functional partners to escalate and resolve key issues, and be assigned short-term or ongoing projects to improve the services we provide to the engineering community. When a new product is publicly announced, you will celebrate the success with the project team knowing your hard work allowed us to surprise and delight our customers.

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $107,300 and $161,300, and your base pay will depend on your skills, qualifications, experience, and location.
  
  Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
  
  Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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