Office Manager

Full Time, onsite
Maximum Business Consulting
Manheim, United States of America

Salary undisclosed

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Job Summary

Are you interested in a job where no two days are the same? Is a fast-paced environment somewhere that you can thrive? If so, PCI Auctions is the home for you! We are looking for a dependable and hardworking individual to join our growing team.

The Office Manager is responsible for collecting all invoice payments, communicating with our nationwide network of bidders regarding their auction winnings, etc., assisting our bidders with questions on the auction process as well as working with our operations staff to ensure that our customer invoices move seamlessly through the shipping process.

The ideal candidate is comfortable with heavy phone interaction, thrives in a fast paced, office environment and has a passion for problem solving, customer service and productivity. Must be able to handle stressful situations as they relate to assisting customers and ensuring the front office is running as efficiently as possible.

To succeed in this position, you must possess the following values:

Hardworking – we work hard but still have fun and you’re not afraid to roll up your sleeves to get the job done
Dedicated – finishing a task in its entirety is important part of our team dynamic, going above and beyond what is expected
Adaptable – our work environment is never dull, you’re comfortable with each day bringing new tasks and challenges
Persevere – you possess the courage and energy to push through even when things get hard
Understand the Why – you are curious and ask questions so you can learn more and always understand the “why” behind why we do things the way we do

Perks

$500 hiring bonus provided once 90 days of service have been achieved
Paid time off
401(k) with company matching
Weekly paychecks
Workforce advocate with resource exploration & personal goal setting
Holiday pay
Employee referral program
AFLAC
Professional & personal development opportunities
Employee appreciation events
Advancement opportunities
Employee recognition programs
Casual environment

**we do not offer health benefits**

Responsibilities & Duties

Must be able to diffuse customer complaints and stay positive in stressful situations
This position is the lead point of contact for all matters specific to the customers and handles the response to all customer questions, concerns, and issues
Receives payment by cash and credit cards and runs all customer invoices
Coordinates the set up of shipment for customers via freight trucking
Ensures that all customer auction and shipping paperwork is error free and handled in a timely manner

Qualifications & Skills