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IT Specialist (Configuration Management, Release Management and Deployment, PeopleSoft modules CRM)

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IT Specialist
Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.

Senior 60 - 84 months: Candidate is able to work independently, without assistance and provides guidance to others. May have an advanced education.

  1. 72 months of Information Technology experience in at least five of the following areas: Liaison with functional users and management, requirements Gathering, Configuration Management, Release Management and Deployment, Troubleshooting and Debugging, Functional Documentation and Design, Post Implementation System Monitoring, and Software Development Lifecycle Planning "
  2. 72 months experience performing configuration based analysis in one or more of the following PeopleSoft modules CRM, HCM, FIN & IB.
  3. 72 months of experience participating in event intake, triage, incident response, escalation of incidents and stakeholder communications.
  4. 72 months of experience in deployment and release management, including: data analysis of object contention and configuration lists.
  5. 48 months experience creating and maintaining standardized reports for executives and senior management.
  6. 48 months of experience in Change Management in the course of fulfilling user requests, resolving incidents, and meeting operational commitments.
  7. 48 months of experience developing procedures, standards, workflows, documentation and visualizations.
  8. Bachelor's Degree in any field
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