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Senior Director

Salary undisclosed

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Position Summary: Under the direction of Executive Leadership, the Senior Director oversees program leaders and is responsible for one or more agency divisions or regions, ensuring day-to-day program operations and personnel management is aligned with trauma-informed principles and agency goals. The Senior Director is an essential member of the Aldea Leadership Team and is responsible for employee development, contract administration, and program oversight.

The Senior Director is ultimately responsible for a selection of programs and contracts related to behavioral health services (such as child and family counseling, substance use disorder prevention and treatment, etc.) and/or social services (including foster care, transitional housing programs, etc.) or hybrid behavioral health and social services (such as Enhanced Care Management - ECM). This position is currently primarily assigned to support Aldea's various behavioral health programs, spanning Solano, Napa, and Sonoma Counties. Aldea offers flexibility with the opportunity to partially work from home, creating work-life balance for staff while also meeting client, staff, and program needs; this position will provide regular in-person leadership support at the Solano County clinic (located in Fairfield, CA) as part of their schedule.

Essential Duties

  • Demonstrated ability to build, lead, and develop effective teams.
  • Coaches and trains assigned Program Directors in the effective leadership and management of personnel situations and promotes both employee satisfaction and performance accountability.
  • Develops effective collaborative relationships with local county and community partners and other external relationships, promoting agency business development goals and ensuring contracting organization satisfaction with services.
  • Ensures assigned programs and contracts perform to exceed budget and contract requirements, and that service delivery meets the highest professional and clinical standards with demonstrated positive outcomes.
  • In conjunction with Executive Leadership, evaluates additional program development opportunities for improving and growing client services according to community needs, emerging trends, best practice clinical treatment and available funding sources.
  • Ensure that programs maintain COA standards and implement a continuous quality improvement approach across programs.
  • Collaborates on authoring of grants/contract proposals, workflows, and policies and procedures.
  • Demonstrates understanding of how to create and effectively manage site budgets.
  • Ensures all programs meet compliance standards with minimal financial penalties/ recoupments and that assigned sites hit budget targets within acceptable ranges.
  • Demonstrates excellent emotional intelligence skill including self-awareness, emotion regulation and social navigation and effectively engenders trust from others.
  • Demonstrates creative problem solving and competency in taking or recommending appropriate actions while determining which issues to delegate, handle independently, or refer to Executive Leadership.
  • Conducts personnel management in a fair and ethical manner and assures all program sites do the same, upholding all legal and agency requirements pertaining to human resource management, and upholds systems which minimize injuries and workers’ compensation claims.

Reporting Relationship

  • Chief Operating Officer or Chief Program Officer

Subordinate Staff (providing Direct Supervision)

  • May supervise: Program Director, Manager, Supervisor