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Enterprise Printer Fleet Management Subject Matter Expert (SME)

Salary undisclosed

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  • Bachelor's Degree and 10 years experience
  • HP Web Jet Admin Expertise: Strong working knowledge of HP Web Jet Admin in an enterprise environment, including system design and ongoing maintenance.
  • Microsoft OS and Printing Technologies: Proficient in Microsoft OS, including Point and Print technology and IPP (Internet Print Protocol).
  • Printer Strategy Development: Assist in creating and executing strategies for efficient printer usage, including cost management, procurement, and lifecycle management.
  • Vendor Management: Coordinate with printer manufacturers and service providers to ensure optimal performance and service levels.
  • Technical Expertise: Providing expert guidance on printer technologies, configurations, and troubleshooting, including installing, configuring, and maintaining network and standalone printers, multifunction devices, and related software.
  • Policy Development: Development and enforcement of policies for printer use, security, and maintenance.
  • Data Analysis: Monitor and analyze printer performance metrics to identify areas for improvement and implement solutions.
  • User Support and Training: Provide user support and training on best practices, troubleshooting, firmware testing, and updates.
  • Relevant Experience: Proven experience as a Printer Administrator, IT Support Specialist, or similar role in a large enterprise environment with multiple networked printers.
  • Printer Systems Knowledge: Strong understanding of both networked and standalone printer systems.
  • Print Server Management: Experience managing print servers (e.g., Windows Print Server).
  • Printer Management Tools: Familiarity with printer management software and tools.
  • Printer Security: Knowledge of printer security best practices.
  • The ability to obtain/maintain a Public Trust.
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