Epicareer Might not Working Properly
Learn More

Clinical Applications Analyst

Salary undisclosed

Failed to check availability
Retry

Original
Simplified

Job Description:

Clinical Applications Analyst is responsible for reviewing, analyzing, evaluating, and developing clinical Client application tools to meet customer needs; support project implementation activity; document requirements and define scope and objectives. The Analyst s primary goal is to support our clients with system break/fixes, system changes and enhancements, and ongoing system maintenance, which can include system testing, troubleshooting, and issue management. Provide technical application(s) support across multiple environments with a primary focus on Server clinical applications. Strong communication and teamwork skills are required. This position works under general supervision.

Primary Responsibilities:

  • Maintain and support Client/Server EHR and supporting functionality, including but not limited to Order Management, Clinical Documentation, Medication Reconciliation, Patient Tracking and Discharge.
  • Maintaining and support of one or more of the following Nursing, Physicians, Emergency Department, Ambulatory and/or Surgical Services.
  • Provide end-user support for hospital applications and systems.
  • Support and maintain client healthcare application dictionaries and configurations.
  • Provide technical support for various external interfaces and integrations to 3rd party systems and partner sites.
  • Review, schedule, test, implement and document any system modifications, upgrades or application changes.
  • Troubleshoot system issues to resolution and provide timely and high-quality customer service.
  • Escalate issues to vendor as needed and monitor vendor tickets for resolution.
  • Provide after-hours on-call support to troubleshoot and resolve system issues.
  • Work with client users and functional teams as needed.
  • Adheres to change management process for break fix and any system changes.

Education and Experience:

  • Bachelor s degree in Computer Science, Information Technology or equivalent education and experience and,
  • 3 to 5 years of experience in a professional capacity within a computing environment, with a demonstrated progression in responsibilities.
  • 3 to 5 years of experience with maintenance and support of Client/Server EHR.
  • Experience utilizing ticket management system ServiceNow preferred.

Previous Healthcare Industry Experience Required.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Similar Jobs

1d ago

IDM Analyst
Primary Talent Partners

On Site, United States of America

Full Time, onsite, onsite

Salary undisclosed

1d ago

Hybrid3 days onsite, United States of America

Full Time, onsite, onsite

Salary undisclosed

1d ago

Software Analyst
Bits & Bytes Technology Solutions
B

Hybrid2-3 days remote every week, United States of America

Full Time, onsite, onsite

Salary undisclosed