Logistics Operations Manager

Overview

At PGA TOUR Superstore, we’re always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we’re dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis.

Position Summary

As PGA TOUR Superstore’s focus on supply chain optimization increases, this role will expand accordingly. The position will play a crucial role in enhancing the company’s efficiency and profitability. It demands a broad set of skills and experiences to effectively support various aspects of company operations, with a strong emphasis on independent execution. Candidates who are successful in this role will demonstrate the ability to lead, analyze, and communicate strategic initiatives effectively.

Qualifications and Skills Required:

• 5+ years’ experience in transportation, supply chain, logistics planning or related fields.
• Bachelor’s degree preferred in Logistics, Operations Management, Business Industrial Engineering, or related field or equivalent years of work-related experience.
• Demonstrated expertise in managing inbound freight and 3PL partnerships with a deep knowledge of supply chain management principles and best practices.
• Highly analytical; critically and objectively evaluates information, data, and insights to enhance your understanding and make strategic business recommendations.
• Ability to maintain balance between attention to detail and high-level thinking strategy
• Excellent communicator who can influence, network, and develop deep relationships across the organization

Key Responsibilities:

• Oversee the execution of product transportation from the point of origin to the 3PL warehouse and onward to retail stores, ensuring seamless execution.
• Manages the day-to-day relationship with the third-party logistics provider, ensuring seamless operations, resolving issues, and driving performance improvements to align with business goals.
• Analyzes logistics data to monitor the efficiency of vendor shipments and cross-docking operations, focusing on KPIs such as dock-to-dock transfer time, transportation lead times, and cost per shipment.
• Help develop and execute long-term transportation optimization strategies, collaborating with cross-functional teams to ensure seamless alignment with the company’s strategic business goals.
• Work closely with retail teams to ensure that stores receive the correct merchandise on time, directly supporting store replenishment efforts through the cross-docking process.
• Act as the primary point of contact for resolving logistics challenges, ensuring that goods move efficiently from suppliers to stores without unnecessary delays.
• Leverage historical data and forecasting techniques to develop predictive models that inform future logistics spending.
• Must be flexible, willing to undertake a wide variety of challenging tasks, and special projects as needed.
• Builds long-term, strategic relationships and collaborates with senior stakeholders across the organization to resolve complex issues and help move forward strategic priorities.

Work Environment and Physical Requirements:

• Must be able to stand and/or sit for extended periods of time as the job is completed primarily at a desk each day. Variable desk heights are offered so alternatively sitting and/or standing at the desk is optional.
• Flexibility to work extended and varying hours as needed.

Travel:

• 20% of travel required

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.