Endpoint Management Architect

DUTIES AND RESPONSIBILITIES:

• Design and implement modern endpoint management solutions and strategy for large scale environments.
• Design, implement and maintain Microsoft Azure, Microsoft 365 and Google Workspace solutions and maintain their roadmap.
• Design and deploy identity services that support Microsoft 365/Google Workspace for authentication and secure access.
• Define and maintain identity provisioning of services and role-based access controls; develop and maintain processes and systems to automate workflows for the provisioning, management and de-provisioning of directory objects and services.
• Develop, maintain, and enforce directory structure, security, policies, and naming standards.
• Develop and maintain scripts to automate systems deployment, operations, and management.
• Deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment.
• Provide Level 3 support for Service Desk tickets and incidents.
• Perform scheduled maintenance and support after hours.

EXPERIENCE IN:

• Microsoft 365
• MacOS and iOS
• Microsoft Intune
• Microsoft Defender for Endpoint
• Azure AD, identity security and compliance
• Azure Arc and hybrid cloud management
• Google Workspace
• Windows Server 2016/2019/2022
• Microsoft Active Directory
• SSO-related software such as ADFS, OAuth, Okta or other SAML & OpenID Connect providers.
• PowerShell scripting and utility scripts

REQUIREMENTS:

• Bachelor s Degree in Information Systems, Computer Science, or equivalent combination of education and experience.
• Minimum of 5 years' experience working in IT disciplines.

PREFERRED CERTIFICATION(S) REQUIREMENTS:

• Microsoft 365 Certified: Modern Desktop Administrator Associate
• Microsoft 365 related certification
• Microsoft Azure related certification
• Google for Workspace related certification

SKILLS AND ABILITIES:

• Strong troubleshooting and problem-solving skills with attention to details.
• Apple device management, for example JAMF/Mosyle
• Critical thinker with proven ability to deal with requirements yet see things holistically and strategically.
• Strong interpersonal skills with excellent verbal and written communication to technical and non-technical audiences.
• Ability to work with clients and technical teams to build requirements, technical artifacts and engineering documents including detailed designs and test plan.
• Ability to shift and pivot with changing responsibilities.
• Ability to learn new technology and business process as required. Maintain industry knowledge on latest trends and technology.
• Possess a personal sense of urgency and the ability to handle a fast-paced environment.
• Provide training, mentorship, and support professional development of fellow engineers.
• Represent the company professionally to all parties including customers, prospects, and vendors.
• Carry out other duties and responsibilities as assigned by supervisor.