Senior Technical Business Analyst

We work a HYBRID onsite system of 5 days per month (once a week)

We are not able to sponsor visa's at this time.

Technical Business Analyst -- Must know SQL and have some exposure to Cloud (AWS)

What is the role?

You would be a key member of our Product Delivery Team, leading the team s development efforts to support our existing customer-facing applications and develop new solutions to meet the diverse needs of a growing network of customers. You will be responsible for determining the application requirements needed to enhance the experience of our customers. You will act as a liaison between functional/technical stakeholders and your development team (in-house and/or off-shore), and you will lead the analysis on how our customer-facing applications and processes can be improved to meet current and future business needs. You will also provide agile and project management best practices to your team and lead key agile ceremonies as a scrum master.

You should possess the experience and qualifications to perform these core responsibilities:

• Work with top IT talent in a fast-paced, entrepreneurial environment where automation and technical craftsmanship are a top priority.
• Usher feature development from inception through release as well as provide production support. This includes creating project charters, drafting and socializing story maps, detailing technical specifications, refining UI/UX requirements, and crafting application roll-out strategies to ensure seamless releases.
• Be able to operate across multiple projects simultaneously and perform a variety of tasks, from addressing production issues to soliciting functional requirements from business stakeholders.
• Proactively identify and solve conflicting requirements across teams within various product delivery teams (in-house and/or offshore). Be able to answer questions, provide details, address changes to requirements, and facilitate dialog across teams.
• Independently perform functional analysis for new projects, document functional and system requirements and solution designs.
• Providing on-call production support to ensure that our services are available and operating correctly.
• Facilitate meetings, manage and guide conversations with differing opinions, and communicate clearly and effectively with a variety of audiences.
• Be a key contributor to the software development lifecycle, including ensuring that project deliverables meet or exceed our policies, procedures, and standards.

Qualifications:

• Extensive experience with business analysis (5+ years)
• Demonstrated success leading development teams within an agile framework, with experience tracking and removing impediments.
• Experience with working in a fast-paced software development environment leveraging continuous delivery, infrastructure as code, and automated testing.
• Exceptional written and oral communication skills sufficient to communicate effectively with nontechnical and technical business clients and teams.
• Ability to independently define requirements, acceptance criteria and functional designs for complex IT systems.
• Experience working with user flows, functional wireframes, storyboards, mockups, prototypes, user personas, scenarios, and other UX deliverables.
• Excellent analytical and problem-solving skills
• Experience working in a production support environment, particularly one with rapid response requirements.
• Oracle PL/SQL skills preferred.
• Experience working with AWS technologies preferred.
• Bachelor s degree in computer science, engineering, finance or business, or equivalent experience in software production or programming.

We are passionate about our employees, our customers, and our products! Employees are the most important part of the company our foundation. By treating them (and their families) well, we know that our customers will get the best that our employees have to offer. We encourage work-life balance by offering the flexibility of a hybrid work environment (flexible telework/remote schedule) along with robust benefits and career growth opportunities.