Ops Specialist - Payment Proc. - Funds Transfer (JSY)

BCforward is currently seeking a highly motivated Ops Specialist - Payment Proc. - Funds Transfer (JSY) for an opportunity in Jersey City, NJ!

Job Description

Position Title: Ops Specialist - Payment Proc. - Funds Transfer (JSY)

Location: Jersey City, NJ

Anticipated Start Date: October 14, 2024

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6 Months

Job Type: Contract Placement [ON-SITE]

Pay Range: [$22.00/hr] [$24.00/hr]

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Work Schedule: ours are 10:30am 6:30pm. Position requires holiday coverage

Job Description

The Payment Processing Specialist is responsible for processing various currency payment instructions in accordance with Firm policy and procedure.

Payment instructions may be a manual instruction such as fax or an automated instruction such as swift or Client worldview.

S/he will be responsible for entering/verifying manual instructions or repairing/verifying automated instructions in a fast paced and deadline driven environment while ensuring standards of quality and controls are met.

Finally, at times, s/he will need to process/research the instructions in the Keystone system as well as respond to internal inquiries from Account Executives and internal areas.

Required Qualifications:

Excellent oral and written communication skills

• Strong customer service skills - Strong Organizational Skills
• Ability to work effectively in a fast-paced deadline driven environment - Detail oriented - Able to work in a team environment and independently
• Strong typing skills - Knowledge of USD and Foreign Currency Payment Processing, Keystone & RightFax a strong plus

Responsibilities:

1.People

• Demonstrate quality working relationships with others in the group as well as internal parties.
• Demonstrate responsiveness to client needs and a proactive approach toward problem avoidance.
• Communicate professionally and constructively with team members as well as clients and internal parties
• Demonstrate and display teamwork with fellow co-workers by: assisting in daily responsibilities, valuing differences, building positive work relationships and demonstrating flexibility.

2. Control/Risk Management:

• Identify, escalate and communicate risks appropriately. Ensure all instructions are appropriately processed in a timely and accurate manner while adhering to client policies and procedure and the various processing deadlines.
• Escalate unclear instruction to management
• Making recommendations for control improvements
• Promptly and accurately follow new or updated procedures
• Help reduce the number of errors, receivables and E&O's by suggesting control procedures or introducing automation.
• Demonstrate responsiveness to inquiries by responding in a timely manner with thoughtful solutions which prevent problems and provide quality service

3. Process Improvement:

• Seek to understand all processes, procedures and practices; challenge those that don t make sense
• Identify opportunities to improve the FT payment processing
• Identify and escalate manual instruction that has potential for automation or non-STP d automated instruction with incorrect formatting in order to increase STP rate - Optimize productivity, while balancing the need to meet each client s deadlines

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords:

FINANCIAL PLANNING;AUTOMATION;ANALYSIS;FINANCE;POLICIES;RISK MANAGEMENT;CUSTOMER SERVICE;EDUCATION;RECRUITING;RECRUITMENT;CONTROLS;RESEARCH;PROCESS IMPROVEMENT

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best-in-class place to work.

BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at will regardless of the anticipated assignment duration.