Systems Administrator- Windows
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Job Description
We are seeking a qualified Systems Administrator to join our Team, who will be committed to quality and integrity towards our clients. This is a full-time position which includes remote and on-site services.
You will provide network services by maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. You will be protecting data, software, and hardware by coordinating, planning and implementing network security measures for our customers.
Job Purpose and Position Overview:
Provide on-site and remote support of client networks. Work with team members to identify and solve problems in a timely manner. Convey essential information to clients and communicate technical detail into everyday terminology. This position will cover the Tampa Bay area.
Specific Job Duties/Responsibilities:
- Configure, migrate, upgrade and troubleshoot Microsoft Servers, Active Directory.
- Windows PCs, Firewalls, Switches, Software, Hardware and more.
- Provide full end-to-end systems support, ensure high levels of system performance, ensure steady state network operations.
- Identify needs for technical support, determine level of support warranted and provide support to end users.
- Manage first level support and respond to escalated service requests from customers and vendors utilizing our PSA, RMM and other internal business tools to provide customer support.
- Travel to customer sites as needed.
Required knowledge/experience of:
- Windows 10,11
- Windows Server 2012, 2016, 2019, 2022
- Excellent understanding of TCP/IP, DNS, DHCP, VPN.
- Knowledge of Apple IOS and devices is a plus.
- Knowledge of MDM's like AirWatch, JAMF or ASM would be helpful.
- A passion for continuous learning and personal growth.